Customer Retention Specialist

3 semanas atrás


Fortaleza, Ceará, Brasil Varsity Tutors Tempo inteiro
Varsity Tutors, a Nerdy company, is looking for international Customer Retention Specialists based in Brazil to join our team Varsity Tutors is transforming how people learn with new and innovative technology, and offers a full suite of learning products that are personalized to the needs of every learner. Our award-winning online and mobile learning platforms connect students and professionals from all around the world with personalized instruction to achieve any goal. Come join our fast growing team and help people get the educational help they need
Customer Retention Specialists are advocates for the clients of Varsity Tutors. They assess needs, manage accounts to drive customer engagement, and increase retention by efficient and empathetic issue resolution. This is a full time, remote position focused on retaining existing customers. Customer Retention Specialists will work closely with our sales and training teams and help ensure a positive experience for our clients.
**Location**: Fully Remote - Based in Brazil
**Schedule**: Full-time, 40 hours a week, with at least 2 evenings and every other weekend required based on available shifts (shifts to be adjusted seasonally based on demand if needed). Operating Hours are from 5:00am PDT - 9:00pm PDT (U.S. time zones)
**About Nerdy**:
**Qualifications**:
- Fluent in English
-
  • Customer Support Specialist

    1 semana atrás


    Fortaleza, Ceará, Brasil beBeeSupport Tempo inteiro US$40 - US$60

    Customer Support SpecialistJob DescriptionOur Customer Support Specialist will provide exceptional customer experience by delivering timely and effective support to our clients. The ideal candidate will be responsible for resolving technical issues, providing guidance and assistance to tutors, and ensuring a seamless experience for both instructors and...


  • Fortaleza, Ceará, Brasil beBeeContent Tempo inteiro US$80.000 - US$125.000

    Content Strategist Job DescriptionAs a content strategist, you will be responsible for developing and implementing content plans that enhance customer engagement and loyalty. This role involves creating engaging content, optimizing it for various channels, and analyzing its performance to drive customer acquisition, development, and retention.

  • Customer Representative

    2 semanas atrás


    Fortaleza, Ceará, Brasil Live the Dash Travel Tempo inteiro

    Join to apply for the Customer Representative - Travel role at Live the Dash Travel . We are seeking a highly motivated Customer Representative to join our team in the travel industry. As a key member of our customer service team, you will assist clients with their travel needs and provide exceptional support throughout their journey. If you are passionate...


  • Fortaleza, Ceará, Brasil beBeeExpert Tempo inteiro R$20.000 - R$25.000

    Job OverviewWe are looking for a skilled professional to deliver exceptional customer service. As a key player in our organization, you will provide front-line support for our products and solutions.Provide proactive and reactive support to customers, partners, and internal teamsTroubleshoot and resolve issues related to accounts, documents, billing, and...


  • Fortaleza, Ceará, Brasil beBeeProductivity Tempo inteiro US$152.300 - US$195.700

    Key Role in Sales TeamThe Medical Specialist II is a critical position within the sales team, responsible for developing and managing relationships with retina specialists and other customer accounts to drive revenue growth and meet product goals.Key Responsibilities:Develop and manage long-term relationships with retina specialists and other customer...

  • Customer Success Specialist

    1 semana atrás


    Fortaleza, Ceará, Brasil F5 Estratégia Tempo inteiro

    OverviewOportunidade PJ na f5 estratégia: Customer Success com Foco Comercial.Modelo Híbrido | Local: São José/SC.Contratação: Pessoa Jurídica (PJ).Você é movido(a) por relações de confiança, tem olhar atento às necessidades do cliente e perfil comercial afiado?Essa oportunidade é para vocêSobre a f5 estratégiaSomos uma agência de Marketing,...

  • Customer Success Specialist

    1 semana atrás


    Fortaleza, Ceará, Brasil f5 estratégia Tempo inteiro

    Overview Oportunidade PJ na f5 estratégia: Customer Success com Foco Comercial. Modelo Híbrido | Local: São José/SC. Contratação: Pessoa Jurídica (PJ). Você é movido(a) por relações de confiança, tem olhar atento às necessidades do cliente e perfil comercial afiado? Essa oportunidade é para você Sobre a f5 estratégia Somos uma agência de...


  • Fortaleza, Ceará, Brasil beBeeProduct Tempo inteiro R$39.000 - R$52.000

    Job OverviewWe are seeking a motivated and results-driven Sales Product Specialist to join our team. In this role, you will be responsible for selling our exterior and interior products and services to customers through in-home sales visits and trade shows.Key Responsibilities:Conduct professional and compelling sales presentations to customers in their...

  • Media Buying Specialist

    1 semana atrás


    Fortaleza, Ceará, Brasil zanbio. Tempo inteiro

    Company Description At zanbio, we provide a comprehensive platform to help companies get paid faster and optimize vendor payments. Our platform enhances Accounts Receivable and Accounts Payable operations by leveraging digitized processes and AI tools to simplify workflows and accelerate cashflow. Utilizing next-generation smart workflow tools powered by...


  • Fortaleza, Ceará, Brasil beBeeQuality Tempo inteiro R$65.000 - R$94.000

    A clinical trials innovator seeks a meticulous manual quality assurance specialist to ensure seamless customer onboarding.Our AI-powered platform requires exceptional attention to detail to validate customer configurations and data flows. This role involves executing pre-launch checklists, reviewing surveys, and verifying integrated system...