
Customer Experience
4 semanas atrás
Receiving complex inquiries from guests and then deciding the right way to resolve the issues while ensuring an excellent client experience;
Liaising across functions within the business to identify the origin of customer support issues and improve related processes to enhance customer experience;
Help delivering an outstanding experience for our clients.
**Requisitos**
Graduação - GESTÃO DE HOTELARIA - Concluído - Obrigatório
Graduação - ADMINISTRAÇÃO - Concluído - Obrigatório
Work experience in a customer service position;
Ability to work on weekends when needed;
Bachelor's;
Knowledge in Microsoft Office.
**Jornada de trabalho**
220 Carga Horária:
**Jornada de trabalho**
220
Sem informação
Graduação - GESTÃO DE HOTELARIA - Concluído - Obrigatório Graduação - ADMINISTRAÇÃO - Concluído - Obrigatório Work experience in a customer service position; Ability to work on weekends when needed; Bachelor's; Knowledge in Microsoft Office.
-
Customer Experience Specialist
3 semanas atrás
São Paulo, São Paulo, Brasil Allergan Aesthetics Tempo inteiro**Company Description**The AMI Customer Experience plays a key role in building and maintaining positive customer relationships, which can result in greater loyalty, retention and business growth.The AMI Customer Experience is responsible for leading and coordinating strategies designed to improve the customer experience across all touchpoints with Allergan...
-
São Paulo, São Paulo, Brasil Amazon Tempo inteiroLead Amazon's Customer Returns Experience & Cost OptimizationShape the future of customer returns while driving Concessions and Returns P&L ownership, leading a high-impact team of 4.Full Summary:Own and evolve Amazon's returns experience and cost optimization programs. Drive the long-term vision, product development, and continuous improvement of customer...
-
São Paulo, São Paulo, Brasil Amazon Tempo inteiro R$120.000 - R$240.000 por anoLead Amazon's Customer Returns Experience & Cost OptimizationShape the future of customer returns while driving Concessions and Returns P&L ownership, leading a high-impact team of 4. Full Summary:Own and evolve Amazon's returns experience and cost optimization programs. Drive the long-term vision, product development, and continuous improvement of customer...
-
São Paulo, São Paulo, Brasil Amazon Tempo inteiroDescription Lead Amazon's Customer Returns Experience & Cost Optimization Shape the future of customer returns while driving Concessions and Returns P&L ownership, leading a high-impact team of 4. Full Summary Own and evolve Amazon's returns experience and cost optimization programs. Drive the long-term vision, product development, and continuous improvement...
-
Supervisor(a) de Customer Experience
4 semanas atrás
São Paulo, São Paulo, Brasil Grupo Six Tempo inteiroSupervisor(a) de Customer Experience - C/ inglês Estamos em busca de um(a) Supervisor(a) de Customer Experience – SAC (EUA e Brasil) para liderar nosso time de atendimento ao cliente Essa pessoa será responsável por garantir uma experiência excepcional para os clientes que entram em contato com nosso SAC, orientando, solucionando dúvidas e questões...
-
Customer Experience Associate Manager
3 semanas atrás
São Paulo, São Paulo, Brasil Uber Tempo inteiro**About the Role**The Mobility Rider Experience Manager is the guardian of the customer experience and will be obsessed with knowing every detail around the E2E customer journey for specific issue types. He or she will ensure every aspect of our customer support processes are designed with our customers, and our budget, in mind - creating strategies for...
-
Director, Digital Customer Experiences
3 semanas atrás
São Paulo, São Paulo, Brasil Starbucks Tempo inteiroFrom the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and its rich tradition, but that also brought a feeling of connection. We are known for developing and supporting partners who share this passion and are guided by their service to others.As a Director For Digital Customer Experiences, You WillPlay a...
-
Head de Customer Experience
Há 6 dias
São Paulo, São Paulo, Brasil Upik | Arquiteto de Bolso Tempo inteiro R$90.000 - R$120.000 por anoEstamos em busca de uma pessoa para liderar a área deCustomer Experience, com um olhar estratégico para toda a jornada do cliente e foco em otimização contínua.O desafio é garantir que nossos clientes tenham soluçõesantes mesmo de encontrarem um problema, combinando dados, IA, experimentação e influência sobre o produto.Responsabilidades:Mapear a...
-
Customer Experience Marketing Manager
4 semanas atrás
São Paulo, São Paulo, Brasil International Flavors & Fragrances Tempo inteiro**Requisition ID **: **It's an exciting time to be part of the IFF family. We are a global leader in taste, scent and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy.Nourish is the largest of the 4 IFF divisions, with ~$7 billion in sales, around 5.000 employees, serving 43.000 customers worldwide....
-
Analista de Customer Experience Sênior
3 semanas atrás
São Paulo, São Paulo, Brasil G4 Educação Tempo inteiroProcuramos um(a) Analista de Customer Experience Sênior para atuar em toda a jornada dos nossos clientes, estruturando e realizando as comunicações necessárias, estabelecendo um relacionamento de valor e contribuindo para o sucesso de nossos clientes.**Responsabilidades e atribuições**- Construir relações de confiança e entrega de valor para nossos...