
Analista de Customer Experience Sênior
Há 23 horas
**Responsabilidades e atribuições**
- Construir relações de confiança e entrega de valor para nossos clientes;
- Estruturar e atualizar as comunicações necessárias durante toda a jornada dos clientes;
- Ter um bom relacionamento e capacidade de negociação com todas as áreas;
- Atuar na melhoria contínua dos processos de CX;
- Organizar e monitorar os cases de sucesso dos nossos clientes.
**Requisitos e qualificações**
- Boa capacidade de comunicação oral e escrita;
- Conhecimentos em Excel;
- Formação superior em qualquer área;
- Experiência em Customer Experience.
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