Buyer Account Manager Portfolio

4 semanas atrás

São Paulo, São Paulo, Brasil RetailEXPO Tempo inteiro
Overview

Buyer Account Manager Portfolio role at RetailEXPO


Are you passionate about building long-term relationships and delivering impactful experiences for high-value clients and buyers? Do you thrive on taking ownership of strategic programmes and driving commercial outcomes across global events?



About The Team

Join a high-performing team at the forefront of global travel and B2B events. We are passionate about creating exceptional experiences for premium buyers and exhibitors by combining strategic insight, strong relationship management, and deep market knowledge. Collaboration, innovation, and a shared commitment to delivering commercial impact are at the heart of everything we do.



About The Role

As a senior member of the Buyer Team, you will lead the development and delivery of hosted buyer strategies, manage high-value individual and group buyer accounts, and drive commercial impact across RX's global travel event portfolio. Your focus will be on building and managing long-term relationships with premium buyers, optimizing their event journeys, and ensuring alignment with exhibitor engagement goals.



Key Responsibilities
  • Strategic Account Management: Oversee high-value buyer relationships (individual and group), ensuring satisfaction, retention, and event ROI.
  • Programme Development: Shape and execute recruitment strategies aligned with event objectives and segmentation models.
  • Stakeholder Engagement: Collaborate with Sales, Marketing, and Tech to drive matchmaking outcomes and platform adoption.
  • Market Expansion: Identify and nurture new-to-show buyer leads; grow global buyer database in priority markets.
  • Onsite Hosting: Attend major events to support buyer experience, provide real-time issue resolution, and represent the RX brand.
  • Reporting & Insight: Analyse buyer data to inform programme improvements and present strategic insights to leadership.
  • Mentorship: Guide and support junior team members, contributing to a collaborative and high-performing team culture.


Skills & Experience
  • Extensive experience in B2B account management, MICE/luxury travel, or event industry.
  • Proven track record managing complex client relationships across global markets.
  • Strong commercial acumen and ability to translate insights into strategic actions.
  • Proficiency in CRM tools (e.g., Salesforce), Excel, and event platforms.
  • Excellent interpersonal and influencing skills at all stakeholder levels.
  • English communication skills are mandatory


Seniority level
  • Mid-Senior level


Employment type
  • Full-time


Job function
  • Purchasing and Supply Chain


Industries
  • Retail
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