Senior Engagement Manager

Senior Engagement Manager , AWS Professional Services The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes while applying AWS frameworks like Well‑Architected and Cloud Adoption Framework. Your technical credibility across diverse stakeholders will allow you to distill customer needs into clear technical requirements, decompose complex problems, and make informed trade‑off decisions that consider performance, scalability, security, and business impact. Possessing strong technology and program‑/project‑management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is required, and manage technical risks. You are expected to achieve and maintain relevant AWS certifications, develop domain‑specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross‑organizational technical strategies, and establish best practices in your domain. Managing and leading to project success, you will proactively identify and manage risks, resolve issues, and drive projects to successful completion while exceeding customer expectations. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings designed to help customers achieve specific outcomes related to enterprise cloud adoption, and we deliver focused guidance through our global specialty practice covering a variety of solutions, technologies, and industries. Key job responsibilities Leading and managing complex cloud migration and implementation projects Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes Distilling customer needs into clear technical requirements and mapping them to business outcomes Decomposing complex technical problems into actionable, deliverable solutions Contributing to technical documentation and defining documentation standards About the team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed, we encourage candidates to apply. If your career just started, hasn’t followed a traditional path, or includes alternative experiences, don’t let that stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and have never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional. Work/Life Balance - We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications 5+ years of experience in cloud computing 5+ years of experience in project management of technical programs Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience Industry business knowledge Ability to communicate effectively in English, within technical and business settings Preferred Qualifications AWS experience preferred Project Management Professional (PMP) and/or AWS Certified Solutions Architect – Associate Strong understanding of AWS services, architectures, and best practices Experience applying AWS frameworks like Well‑Architected and Cloud Adoption Framework Proven ability to establish technical credibility with engineering teams and senior technical decision‑makers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Based on your recent activity, you may be interested in: Posted: May 22, 2025 (Updated 3 months ago) Posted: September 11, 2025 (Updated 3 days ago) Posted: August 7, 2025 (Updated 3 months ago) Posted: May 27, 2025 (Updated 3 days ago) Location: ES, Community of Madrid, Madrid Posted: June 20, 2025 (Updated 4 months ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr