Technical Support
Há 2 dias
Founded in 2011, Based in Shenzhen China, Medcaptain Medical Technology Co., Ltd. is dedicated to innovation in Medication Delivery, Minimally Invasive Interventions, Anesthesia & Respiratory, In-Vitro Diagnostics, and Medical Disposables. Medcaptain aims to be a leader in the global medical device industry. Job Description Support distributors in installation, maintenance, troubleshooting, and end‑user visits for all Medcaptain products. Maintain relationships with key customers and model hospitals, especially the medical equipment management departments. Provide technical support and conduct training for distributor staff to enable service to end users. Monitor distributor service quality and maintain customer satisfaction. Collect and address issues from distributors; support them in handling customer complaints and major incidents. Assist the sales and marketing team in product promotion and marketing support; collect installation information, customers’ requirements and competitor information, and feed feedback to headquarters. Manage spare part stock and demo units in the responsible area. Regularly produce service experience and materials in English/local languages. Develop and maintain Medcaptain brand in the local market. Perform other tasks assigned by headquarters. Requirements Bachelor degree or above; priority to biomedical engineering, electronic engineering, chemical engineering, or relevant experienced technician. Medical industry work experience; priority for more than two years in this field. Proficient in Microsoft Office software. Skillfully English speaking is required, with good listening and reading ability. Strong learning, communication, organization, analysis, and anti‑pressure abilities; willing to travel frequently and adapt to time differences. Seniority level Entry level Employment type Full-time Job function Information Technology Industries Medical Equipment Manufacturing Referrals increase your chances of interviewing at Medcaptain by 2x Sign in to set job alerts for “Technical Support Specialist” roles. #J-18808-Ljbffr
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Technical Support Engineer
Há 4 dias
São Paulo, Brasil SAS Tempo inteiroTechnical Support Engineer Job Locations BR-São Paulo | MX-Mexico City Requisition ID Job Category Technical Support Travel Requirements None Technical Support Engineer - Hybrid, Mexico City, Mexico / Sao Paulo, Brazil We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into...
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Technical Support Analyst
1 semana atrás
São Paulo, Brasil Peak Scientific Instruments Ltd Tempo inteiroTechnical Support Analyst - Sao Paulo Engineering Ref: 1042 Date Posted: Monday 16 Jun 2025 LinkedInFacebookX Peak Scientific, a fast-growing organization specializing in the manufacture of laboratory gas generators for the life science and biomedical market, is looking to recruit a talented Technical Support Analyst to join our vibrant team in Brazil. We...
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Technical Support Engineer
4 semanas atrás
São Paulo, Brasil Simetrik Tempo inteiroJoin to apply for the Technical Support Engineer role at Simetrik As a Technical Support Engineer, you will play a crucial role in providing top-notch technical assistance to our clients. Your primary responsibilities will include troubleshooting customer issues, analyzing SQL queries, and ensuring smooth operations of our automation platform. This is an...
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Technical Support
1 semana atrás
LATAM - Buenos Aires|LATAM - Sao Paulo|LATAM - Argentina|LATAM - Brazil|LATAM - Colombia|LATAM - Peru|LATAM - Chile|LATAM - Mexico City|LATAM - Ecuador|LATAM - Venezuela|LATAM - Panama|LATAM - Nicaragua|LATAM - Guatemala|LATAM - Costa Rica - Heredia Rad Hires Tempo inteiro US$40.000 - US$80.000 por anoTechnical Support & Pre-Sales EngineerLocation: Remote - Latam (Preferred: Mexico)Seniority: Mid to Senior LevelLanguages: Native or fluent Spanish (preferably Mexican), fluent English requiredAbout the RoleWe are seeking a Technical Support & Pre-Sales Engineer to join our global telecom operations team.This position focuses on providing mission-critical...
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Technical Support Analyst
Há 2 dias
São Paulo, São Paulo, Brasil Danaher Tempo inteiro R$40.000 - R$80.000 por anoIn this role, you will have the opportunity to:Technical Support and Issue Resolution: Act as the first level of Technical Support, providing product support to internal and external customers via phone and email. Identify and resolve basic product issues using data collection, troubleshooting, and remote connections to customer systems. Intake, triage, and...
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Technical Support Analyst
Há 2 dias
São Paulo, São Paulo, Brasil Cepheid Tempo inteiro R$40.000 - R$80.000 por anoIn This Role, You Will Have The Opportunity ToTechnical Support and Issue Resolution: Act as the first level of Technical Support, providing product support to internal and external customers via phone and email. Identify and resolve basic product issues using data collection, troubleshooting, and remote connections to customer systems. Intake, triage, and...
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Technical Support Automation Specialist
3 semanas atrás
São Paulo, Brasil TRACTIAN ?? Tempo inteiroOverview Join to apply for the Technical Support Automation Specialist role at TRACTIAN. The Customer team drives lifetime value, retention and expansion by expanding inside existing customers, cross-selling to different products, and building strong relationships with current accounts. Enterprise customers include leading companies; every team member...
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Technical Support
1 semana atrás
São Paulo, Brasil Rx Redefined Tempo inteiroAbout Rx Redefined Healthcare shouldn't be complicated, especially for patients living with chronic conditions.Rx Redefined was founded in **** with a mission to positively impact the lives of others by constantly challenging the status quo in healthcare.Our revolutionary business model enhances healthcare outcomes specifically in the Durable Medical...
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Technical Support Specialist
Há 4 dias
São Paulo, Brasil beBeeSupport Tempo inteiroAbout the Role We are seeking a highly skilled and detail-oriented Technical Support Specialist to join our team. This individual will be responsible for providing exceptional technical support to clients worldwide through various communication channels, including email, tickets, and remote sessions. They will also be tasked with troubleshooting issues,...
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Technical Support Specialist
Há 2 dias
São Paulo, Brasil beBeeSupport Tempo inteiroAbout the Role We are seeking a highly skilled and detail-oriented Technical Support Specialist to join our team. This individual will be responsible for providing exceptional technical support to clients worldwide through various communication channels, including email, tickets, and remote sessions. They will also be tasked with troubleshooting issues,...
