Business Services Associate

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Come and be part of one of the most dynamic areas of the company, with interaction with different areas, people, processes and activities. Here in Operations you will be challenged to innovate and work as a team to create solutions and support improvements to provide a good experience to our customers.

About the Role:

Operational responsible for making pre-quote, supporting the portfolio of renewals and issuances of policies and endorsements of Surety, as well as providing service to brokers and internal clients.

• Support the underwriting team in the day-to-day demands and administrative processes;
• Service and support to brokers to provide a quality service;
• Follow up on demands;
• Management of processes and internal controls;
• Process analysis to help the business and develop improvements for the team;
• Definition of requirements and participation in tests to support systemic development.

About the Team:

We are a collaborative team with people engaged in continuous work in search of operational excellence and better solutions for our customers. That\'s why our core behaviors are based on quick decision-making, simply navigating everyday obstacles, and taking responsibility for challenges. We work to provide a friendly, challenging environment, focused on delivering, but mainly on enjoying the journey and the process

Do you have strong interpersonal skills and communicate well? Are you curious – always asking questions and looking for solutions? Are you excited by new ideas? Do you want to explore new experiences? Does growth drive you? If you identified with us, come along for it

• 1-3 years of experience in insurance, customer service, operations/underwriting.
• General knowledge and/or exposure to other insurance disciplines, whether in operations or underwriting.

Technical Skills:

• Office Package – Proficiency in Excel, Word, Outlook (Power BI would be a plus);
• Experiences with Brokers/Insurance Company;
• Knowledge in Workflow;
• Customer Service;
• Graduated or studying: Administration, Law, Accounting, Insurance Management or Actuarial Science.

Behavioral Skills:

• Analytical Skills;
• Sense of Urgency;
• Proactivity;
• Good communication;
• Teamwork;
• Be organized

Company Information

Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime. Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. All our positions are affirmative for people with disabilities.

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