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Customer Support Representative with Norwegian

Há 1 mês


Mato Grosso, Brasil Wibit Consulting & Services (WibitCS) Tempo inteiro

A **leading Online Casino Gaming Company** is looking for a **Norwegian-speaking Customer Support Representative** to join their team in **Malta**. If you are a **customer-oriented professional** who enjoys engaging with people and ensuring their online safety, this is your chance to join a **fast-growing, innovative company****Location**: Qormi, Malta (Office) OR Remote from anywhere in Malta**Employment Type**: Full-time**Remuneration**: Base salary**Responsibilities**:**Customer Support & Communication**- Maintain a **positive, empathetic, and professional** attitude toward customers.- Follow established **communication procedures and policies**.- Ensure inquiries are handled efficiently, while adhering to company guidelines.**Decision-Making & Policy Compliance**- Evaluate customer requests and make decisions based on defined policies and guidelines.- Contribute to maintaining a **safe and trustworthy online environment**.**What You Bring**:**Language Skills**:Native/Fluent Norwegian (C1)** and **Good command of English**.**Skills & Personality**:- ** Flexible & adaptable** in a **fast-paced, dynamic environment**.- **Strong attention to detail** and ability to **spot issues quickly**.- **Empathetic and customer-focused mindset**.- **Conscientious, reliable, and committed** to delivering excellent service.- Interest in **marketplaces, shared economy, and new technology** is a plus.**Experience**:- **Previous experience in customer support, content moderation, or online business** is an advantage.**Benefits & Perks**:**Career growth opportunities** in management or expert fields.**Additional vacation days**.**Flexible work model**:- Work from home for **late shifts and weekends** (Night shifts end at midnight).**Workplace perks**:- **Free fruit, tea, and coffee** at the office.- **Free transport to the office** from selected areas in Malta.**Health & Well-being**:- **Private Health Insurance, eye care tests, and mental health support**.**Financial incentives**:- **Team performance bonus** and **work-from-home allowance**.- **Corporate discounts** for gyms, shops, and taxis.- **Refer-a-friend bonus scheme**.**Comprehensive training & feedback**.**Fun company culture**:- Regular **team events** and a vibrant, **multi-cultural work environment**.**Relocation package** available for international applicants.NorwegianJobs #CustomerSupport #GamingIndustry #MaltaJobs #WorkFromHome #CareerGrowth