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In collaboration we are working with a leading Online Casino Gaming Company who is seeking to onboard a **Customer Support- Dutch** for their Malta office.Location: MaltaEmployment type: Full-time, (Hybrid/Remote)Remuneration: Base salary.**DUTIES AND RESPONSIBILITIES**:- Follow communication procedures and policies.- Evaluate and make decisions in accordance with defined policies and guidelines.**REQUIREMENTS**:- Fluent in Dutch (C1) and have good knowledge of English.- Flexible and able to make quick decisions in a dynamic environment.- Conscientious and reliable - commitment is one of our core values- Eagle eyed with great attention to detail.- Empathy about people - you will be working with securing the online safety our customers and their users.- Ideally interested in marketplaces, shared economy and new technology.- Previous experience in content moderation, customer care and/or online business is a plus.**BENEFITS**:- An opportunity to make a positive impact on the digital world, by making the internet a safer place.- A stimulating and rewarding job in a fast-moving, innovative, and international tech company.- Career opportunities within a management or expert field.- Additional vacation days.- Free fruit, tea and coffee if you prefer working in the office.- Ability to work from home when working late shifts and weekends. Night Shifts are until Midnight- Free day transport to the office from certain areas within Malta.- Team performance bonus and working from home allowance,- Corporate discounts for gym memberships, shops and taxis.- Private Health Insurance, eye care tests, health and well-being professional support.- Refer a friend bonus scheme.- Comprehensive training and constant feedback.- Fun events, great colleagues and a fresh, playful workplace with a variety of cultures.- Relocation packages for international applicants.**Shift Patterns**- Rotational shifts are from 7.00 am to 3.30 pm or 3.30 pm to midnight, however, these times could also vary if cover is required during other periods between 7 am and midnight, eg 11 am to 7.30 pm, with two days off during the week.- We offer a hybrid working environment in Malta. This role can be done fully remotely between your home in Malta or the work office in Qormi, Malta.

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