Adept Global | Customer Relationship Management Specialist | brasil
Há 1 mês
Designation: Client Partner / Manager
Location: Brazil
Experience: 3-5 years
Salary: Best in the Industry
About the Role:
As associate client partner, you'll serve as the central point of contact for client partners, managing communication channels, coordinating project activities, and resolving client issues. The role involves efficient ticket management, meeting support, documentation, and ensuring timely invoicing and financial coordination. You will master the nuances of AI in healthcare along with diverse set of clients spread across various geographies.
Roles and Responsibilities:
- Engagement and Communication : Act as the primary point of contact for client partners, handling various project action items and managing client communication groups and channels.
- Project Coordination : Collaborate with on-ground teams, program teams, and administrative teams to facilitate the deployment of our software. Occasional travel may be required on a project basis.
- Issue Resolution : Effectively resolve client complaints by liaising with Client IT and Program Teams, coordinating remote access requests, and aligning with our internal engineering team to ensure timely resolution.
- Ticket Management : Create and manage tickets for customer complaints, deployment, and engineering requests. Ensure that tickets are closed with client confirmations and maintain comprehensive documentation with records on internal channels.
- Meeting Support : Attend meetings and record minutes in a well-structured format for internal use. Additionally, assist in creating PowerPoint presentations when necessary.
- Documentation and Reporting : Maintain client boards with up-to-date documentation and report relevant statistics on internal communication channels.
- Financial Coordination : Ensure timely invoicing for clients and coordinate with the finance team to facilitate prompt closure of financial transactions.
Skills and Expertise:
- Graduation in any discipline. Healthcare industry is a plus
- You have excellent communication skills, both written and verbal
- You excel in analytical thinking and problem solving.
- You enjoy learning about technology products, having tech ops experience is a bonus
- You have a process-oriented mindset and ability to get things done.
- You enjoy working in cross-team collaboration and support.
Other Considerations:
- The role will have travelling requirements, both domestic and international.
- Native Portuguese speakers with basic Spanish fluency
-
Global Mobility Specialist
Há 12 horas
Brasil Sirva Bgrs Llc Tempo inteiroJob DescriptionSirva Bgrs Llc is seeking a highly skilled Global Mobility Specialist to join our team.Company OverviewWe are a global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. Our portfolio of Brands provides the only integrated moving/relocation solution in the industry.Job SummaryThe...
-
Global Trade Operations Specialist
3 semanas atrás
Brasil Damco Spain SL Tempo inteiroWe are looking for a highly skilled Global Trade Operations Specialist to join our team at Damco Spain SL. In this role, you will play a key part in ensuring the smooth operation of our global trade functions.About UsDamco is an integrated logistics company working to connect and simplify our customers' supply chains. As a leader in transportation services,...
-
Global Trade Collections Specialist
4 semanas atrás
Brasil Damco Spain SL Tempo inteiroCompany Overview">Damco Spain SL is an integrated logistics company working to connect and simplify our customers' supply chains. As the world leader in transportation services, we operate in 130 countries and employ around 70,000 people.About Us">A.P. Moller-Maersk is an industry-leading integrated logistics company that goes all the way to connect and...
-
brasil Pride Global Tempo inteiroJob Description: We are looking for a proactive Sales/Business Development Representative to support our UK and Spain business. Your role will focus on lead generation, nurturing client relationships, and driving new business in the UK /Spain market. Responsibilities: Generate new sales opportunities through cold calls, emails, and social media. Use...
-
Client Services Representative
Há 1 mês
Brasil Adept Global Tempo inteiroDesignation: Client Partner / Manager Location: Brazil Experience: 3-5 years Salary: Best in the Industry About the Role: As associate client partner, you'll serve as the central point of contact for client partners, managing communication channels, coordinating project activities, and resolving client issues. The role involves efficient ticket...
-
Senior Fullstack Developer Specialist
3 semanas atrás
Brasil buscojobs Brasil Tempo inteiroBuscojobs Brasil is a dynamic company seeking a highly skilled Senior Fullstack Developer Specialist to join its ADP SBS division.The estimated salary for this role is R$ 150,000 - 180,000 per year.You will be part of a scrum team responsible for building the RUN product, a leading Human Capital Management solution. Your main goal will be to create...
-
brasil RED Global Tempo inteiroTitle: SAP ACM Consultant Location: Remote, Brazil Industry: Energy Type: 6 Month Contract with extensions Rate: Open/Hour US D Description: SAP ACM Consultant: Responsibilities: Customer is starting an ECC to S/4HANA greenfield implementation project and we need a strong ACM Consultant to join the team implementing the ACM industry solution. ...
-
Global Mobility Specialist
3 semanas atrás
Brasil BairesDev Tempo inteiroWe are looking for a skilled professional to join our Business Administration team as a Global Mobility Specialist. This role involves coordinating all aspects of incoming and outgoing trip planning for employees and clients, visa cases, and expatriate/relocation management.Key Responsibilities:Research, arrange and coordinate travel, transportation,...
-
brasil Project Management Institute Tempo inteiroHow will you make a difference to PMI? PMI is looking for a Regional Head of Community LATAM who will be responsible for leading the ongoing development and growth engagement strategies in support of the regional business plan and priorities set by the organization, with a focus on community development, members engagement and membership growth. What...
-
brasil RED Global Tempo inteiroRED Global is looking for an SD OTC Consultant for a 6 month contract, ideally the candidate can go onsite during critical stages. • Duration: 6 Month extendable • Language: Portuguese and English • Start date: ASAP Duties: The role is responsible of day today workload activity coming from different sources in form of incidents requests and project...
-
Global Oracle EBS Financials Support Specialist
3 semanas atrás
Brasil Rimini Street, Inc Tempo inteiroUnlock Career Opportunities with Rimini StreetWe are seeking a highly skilled Global Oracle EBS Financials Support Specialist to join our dynamic team. As a key member of our Application Managed Services support team, you will provide exceptional remote-based support for mission-critical Oracle eBusiness Suite Financials modules.About the RoleThis role is...
-
Market Development Specialist
Há 1 mês
Brasil Hangzhou Runze Chemical Co., Ltd Tempo inteiroAbout Hangzhou Runze Chemical Co., Ltd.Hangzhou Runze Chemical Co., Ltd. is a leading company in the lubricant additives industry, seeking a highly skilled Market Development Specialist to join our team.Job SummaryWe are looking for a results-driven Market Development Specialist to develop and expand our market share in the lubricant additives field. As a...
-
Software Asset Management Operations Specialist
3 semanas atrás
Brasil Golder Associates Ltd. Tempo inteiroAbout the RoleAs a Software Asset Management Operations Specialist, you will play a critical role in ensuring the effective management of software assets across the organization.Key Responsibilities:Process software requests through defined lifecycle software asset management processes.Ensure timely ordering and delivery of software licenses to meet service...
-
Betsson Group | Global Office
Há 1 mês
brasil Betsson Group Tempo inteiroAbout the Company - Our global HQ in Malta is looking for a Global Office & Facility Manager who is proactive, detail-oriented, and passionate about creating a cohesive and inspiring workplace experience across our Betsson offices worldwide! Betsson Group is a global leader in gaming & sports betting with over 2,300 employees representing 70+ nationalities...
-
Brasil SupportYourApp Inc. Tempo inteiroAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at SupportYourApp Inc., a leading provider of technical, customer support, and CX services for tech companies worldwide. This is an excellent opportunity to work with a multicultural and multilingual environment while enjoying the flexibility of working from home.
-
Enterprise Automation Specialist
4 semanas atrás
Brasil Botcity Tempo inteiroJob OverviewWe are seeking an experienced Enterprise Automation Specialist to join our team at BotCity. As a key member of our automation team, you will be responsible for ensuring customer satisfaction through fast, quality technical support and a stellar customer experience.ResponsibilitiesTechnical Support: Provide first-level technical support to...
-
Transportation Solutions Specialist
3 semanas atrás
Brasil Sage Global Services Limited Tempo inteiroWe are a leading telematics company dedicated to providing cutting-edge fleet management and GPS tracking solutions. Our innovative products empower businesses to optimize their transportation operations, ensuring the most efficient use of resources.As a Transportation Solutions Specialist, you will play a critical role in assisting customers in...
-
Strategic Customer Success Manager
Há 12 horas
Brasil 1200 Kyndryl Brasil Servicos Limitada Tempo inteiroCompany Overview">We design, build, manage and modernize the mission-critical technology systems that the world depends on every day.Key Responsibilities:">As an Account Management Partner, you'll have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to the table and building trusted relationships with...
-
Global Quality Management Intern
3 semanas atrás
Brasil AIESEC Mexico Tempo inteiroThis is an exceptional opportunity to join our Global Quality Management team in Rio Claro, São Paulo. As a member of this team, you will be responsible for delivering quality systems and tools as part of the agile project team.Key responsibilities include performing the role of Product Owner, identifying and consolidating requirements, supporting...
-
Customer Onboarding Specialist
Há 1 mês
Brasil Treeunfe Tempo inteiro📍 Vaga presencial em Maringá/PR Se você está em busca de uma oportunidade para aplicar suas habilidades de Customer Onboarding Specialist em um ambiente inovador e colaborativo, a Treeunfe é o lugar certo para você! Aqui, você terá a chance de trabalhar com produtos que fazem a diferença na rotina fiscal de empresas e empreendedores de todo o...