Global Trade Collections Specialist

1 semana atrás


Brasil Damco Spain SL Tempo inteiro

Company Overview

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Damco Spain SL is an integrated logistics company working to connect and simplify our customers' supply chains. As the world leader in transportation services, we operate in 130 countries and employ around 70,000 people.

About Us

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A.P. Moller-Maersk is an industry-leading integrated logistics company that goes all the way to connect and simplify global trade for a growing world.

Career Opportunities with A.P. Moller-Maersk

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We offer exciting career opportunities with an international reach to further expand your experience through our diversity-focused and award-winning talent development initiatives.

Job Description

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We are seeking a highly motivated Global Trade Collections Specialist to join our team. In this role, you will manage our collections process, analyze customer trends, resolve disputes, and align processes with internal teams to ensure timely resolution of our customers' queries and issues.

About the Role

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As a Global Trade Collections Specialist, you will be responsible for managing collections for our internal customer (countries, cluster, business unit), performing customer-trends analysis, required payments and disputes resolution, and aligning processes with internal teams to ensure timely resolution of our customers' queries and issues.

Key Responsibilities:

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  • ">
  • Manage collections for our internal customer (countries, cluster, business unit).">
  • Perform customer-trends analysis, required payments and disputes resolution.">
  • Align processes with internal teams (such as: cash applications, invoicing, disputes management, sales, among others) to ensure a timely resolution of our customers' queries and issues.">
  • Maintain close contact with our customers via outbound telephone calls and other forms of communication to manage queries, requests, disputes, among others.">
  • Highlight potential risks on customers accounts and proactively create action plans to mitigate said risks.">
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Required Skills and Qualifications

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We are looking for candidates with at least 2 years of experience in B2B (business-to-business) collections and/or order-to-cash processes, strong experience using SAP, previous experience in sales or customer service in call centers and/or as BPO (business process outsourcing) is preferred, English Level (oral and written): Intermediate (Required), Academic background in Finance, Accounting, commercial degrees or related fields, and Proficient in MS Excel.

Benefits

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We offer a competitive compensation package, including a salary of approximately €45,000 per year, based on the national average salary in Spain, plus benefits such as health insurance, retirement plan, and paid time off.

Others

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A.P. Moller-Maersk is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regards to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

About Damco Spain SL

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We strive to deliver the right environment for the right people while fostering a culture of fairness, mutual respect, responsibility, and care for our business and our customers. We have a competitive compensation package and a diverse and inclusive workplace, and we welcome applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.



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