High Growth Collections Strategist
Há 2 dias
At Jeeves, a leading financial operating system, we are seeking an exceptional Senior Collections Specialist to oversee internal and external collection operations for global markets.
About UsWe empower businesses with efficient and cost-effective financial solutions worldwide, combining cutting-edge technology with expert team expertise. Our mission is to transform the business financial landscape by providing corporate cards, cross-border payments, and spend management software within one unified platform.
Job DescriptionThis role offers a unique opportunity to work closely with internal teams, including Finance, Risk, Product, and Operations, to build a sound internal collections process. You will establish repeatable and scalable standard operating procedures and collaborate with external partners, such as local law firms and debt recovery companies, to ensure superior quality and performance.
You will report to the Global Head of Collections and have a dotted line to Regional Country Managers. As a hybrid position, you will be based in São Paulo, Brazil, with opportunities to work remotely or come into our office in the Faria Lima area.
Responsibilities- Built out and oversee a team to handle collection processes at a rapidly growing international company, utilizing industry-leading practices and success indicators
- Drive continual automation and measurement against critical collection metrics, operational goals, and key reporting
- Oversee the collection of outstanding credit to minimize losses and delinquencies without constraining growth
- Work cross-functionally with other finance, engineering, and in-country team members to create and implement collections policies and procedures that minimize credit loss
- In conjunction with Risk team members, manage complex credit risk and collections cases through work-outs and other alternative collections strategies
- Manage and Own Regional Collections Portfolio
- Accounts Reconciliation
- Preparing regular reports on collections efforts and report out to Sr. Leaders
- Manage the Vendor Outsourcing process. Includes Selection, Onboarding, Performance management and Due Diligence reviews
- Bachelor's degree or minimum of 5+ years Collections experience
- 5+ years experience collecting in the small business/commercial lending industry
- Collection agency management experience required
- Fluent in English & Spanish, Jeeves is a global company and English is the language we use internally to communicate between regions, Portuguese speaking ability a plus
- Ability to work accurately with strong analytical skills and an eye for detail
- Strong communication skills to support clients; negotiate, listen and comprehend client concerns
- Experience with consumer/corporate credit cards or related industries preferred
- Experience in high growth startups preferred
The estimated salary for this role is approximately $80,000 - $110,000 per year, depending on experience and qualifications.
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