Assistente de customer success

Há 5 dias

Manaus, Brasil WinS Sistemas l Revenda Autorizada SIEG Tempo inteiro

Vaga de Assistente de Customer Success Descrição: O Assistente de Customer Success será responsável por auxiliar no suporte e atendimento aos clientes, garantindo a satisfação e fidelização dos mesmos. Responsabilidades: Realizar atendimento aos clientes por telefone, e-mail e chat; Auxiliar no acompanhamento e resolução de problemas dos clientes; Coletar feedback dos clientes e repassar para a equipe de desenvolvimento; Participar de reuniões e treinamentos para aprimorar o atendimento ao cliente; Contribuir para a melhoria contínua dos processos de Customer Success. Requisitos: Experiência prévia em atendimento ao cliente; Conhecimento em ferramentas de CRM e Customer Success; Boa comunicação verbal e escrita; Capacidade de trabalhar em equipe e de forma colaborativa; Organização e proatividade para lidar com múltiplas tarefas simultaneamente. #J-18808-Ljbffr

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