Customer Excellence

4 semanas atrás

São Paulo, São Paulo, Brasil Biogen Tempo inteiro
Company Description
At Biogen, our mission is clear: we are pioneers in neuroscience. Since our founding in 1978 as one of the world's first global biotechnology companies, Biogen has led innovative scientific research with the goal over the last decade to defeat devastating neurological diseases.
Our mission to find therapies for neurological and rare diseases is a unique focus within our industry and this shared purpose is what connects us as a team. We work together to overcome obstacles and to follow the science. We are resilient as we strive to make an impact on our patients' lives and on changing the course of medicine. Together, we pioneer. Together, we thrive.
**Job Description**:
Our CE&O Associate Director will be a trusted business partner for improving business performance through providing compelling insights, commercial excellence and enabling effective business execution within the Brazilian affiliate.
- Provides leadership and direction, and leads the development of functional expertise, innovation and digitalization efforts in Brazil;
- Responsible for driving performance, results and execution excellence within the team;
- Strategic leader for the development and socialization of insights related to major markets, segments and competitors and key business partner to the GM and BU Heads;
- Develops integrated CE&O strategy and tactical plan/projects (Analytics/Forecasting, Performance Reporting, Market Research, Competitive Insights, Field Force Effectiveness, Multichannel Excellence, Digitalization etc.) to inform operational mid-/long-term strategy and strategic/business decision making across the local portfolio;
- Provides key strategic insights to support the development of localized strategies for key launches /LCMs across TAs and disseminates best practices in coordination with cross functional teams
- Innovates in close collaboration with Global CE&O, especially regarding the use of new methodologies/technologies ie. advanced analytics, predictive modelling to resolve complex business challenges;
- Is leading and/or coordinating Multichannel Excellence and Digitalization efforts locally;
- Develops a competitive landscape assessment strategy to ensure BIIB portfolio is effectively positioned and differentiated;
- Ensures strong cross functional collaboration with key stakeholders;
Reports to local GM and manages a team of 4 direct team leaders.
**Qualifications**:
- Bachelor Degree;
- Fluency in English;
- Home base in São Paulo since at Biogen we have a hybrid working model;
- Previous experience in the pharmaceutical industry;
- Proven track record of team leadership and team development;
- Experience in Competitive Insights/Business Intelligence, Field/Sales Force & Effectiveness, Sales Training and Multichannel Excellence;
Additional Information
If you want to grow as a professional in a fast paced environment and in a great team, **please apply**
At Biogen we encourage you to be YOU and diversity is more than welcome

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