Guide Shops Operations Lead

3 semanas atrás

São Paulo, São Paulo, Brasil AMARO Tempo inteiro
A AMARO é um destino omnicanal onde clientes podem descobrir e comprar uma ampla variedade de produtos marcas que combinam com seu estilo de vida. Sediada em São Paulo, nossa missão é tornar fácil e encantador para nossas clientes digitais encontrar produtos que combinem com suas vidas e valores.
Nascidos no Brasil e com ambição global, criamos nossos produtos para o mundo como ele deveria ser, não o que é hoje. Estamos sempre crescendo junto com nossas equipes. É preciso uma abordagem mais honesta, acessível e inteligente para criar nossos produtos e a experiência das nossas clientes. Estamos comprometidos em entender a vida das pessoas. Esse é o nosso DNA
**Responsabilities**:
- Manage the internal support area to provide immediate help to Guide Shop teams
- Identify opportunities and review for process improvements and standardization, such as inventory deliveries, returns at Guide Shops, inventory replacement at shop floor, store operations overall and loss prevention procedures.
- Ensure all policies, processes and guidelines in the Operational Manual updated and are as efficient and simple as possible using retail language
- Assist GSMs and other PH Squad members in understanding and resolving process bottlenecks and inconsistencies to achieve operational excellence in guide Shops and mega Guide Shops
- Supervise the inventory process and define prevention and loss policies, guaranteeing mínimal loss
- Support Physical Retail Finance BP, including annual budget Develop metrics to evaluate effectiveness of the policies and processes and compliance level of stores
- Partner with Assortment Planning and LO to guarantee inventory deliveries and returns
Imagine se seu trabalho pudesse impactar a vida de milhões de pessoas em um escopo global. Ao longo da nossa jornada, estamos sempre procurando pessoas inteligentes, humildes, esforçadas e colaborativas que queiram aprender diferentes habilidades, compartilhar seus conhecimentos e crescer junto conosco. Nós conectamos negócios, tecnologia e pessoas e sempre fazemos a coisa certa.

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