Sales Operations Analyst

Há 7 dias

Vila Velha, Brasil Truelogic Software Tempo inteiro

Sales Operations Analyst - Truelogic Software We are a leading provider of nearshore staff augmentation services headquartered in New York. For over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, helping them achieve their digital transformation goals. Our team of 600+ highly skilled tech professionals in Latin America drives digital disruption by partnering with U.S. companies on impactful projects. By applying for this position, you’re taking the first step in joining a dynamic team that values your expertise and aspirations, with opportunities for exceptional career growth and involvement in transformative projects. Job Summary This role is responsible for managing and optimizing HubSpot CRM to ensure data accuracy, workflow automation, and effective sales support. The role includes building dashboards and reports to track key KPIs, supporting deal management and client renewals, and collaborating with Marketing, Finance, and People Care teams to align operations. It also focuses on driving continuous improvement through process optimization and maintaining updated playbooks and training materials. Responsibilities Manage and optimize HubSpot CRM to maintain data accuracy, automate workflows, and support sales team operations. Build and analyze sales dashboards and reports to monitor key performance metrics and provide actionable insights. Oversee deal management, contract renewals, and client handoffs to ensure a smooth sales process. Collaborate with Marketing, Finance, and People Care teams to align lead management, billing, and staffing processes. Drive continuous improvement by implementing process enhancements, leveraging AI tools such as ChatGPT, and maintaining updated documentation and training materials. Qualifications and Job Requirements 2–4 years of experience in Sales Operations, Revenue Operations, CRM Analysis, or Technical SDR roles, with strong proficiency in HubSpot. Skilled in Google Workspace, Zoom/Google Meet, and ATS tools (e.g., Ashby), with experience using AI tools like ChatGPT for automation and reporting. Strong analytical and business acumen, capable of interpreting data, identifying trends, and supporting B2B technology sales processes. Basic understanding of software development, QA, DevOps, security, and UX/UI design concepts. Excellent communication skills in English and Spanish, with a proven ability to collaborate across remote and cross-functional teams. What We Offer 100% Remote Work: Work from anywhere with a laptop and reliable internet. Highly Competitive USD Pay: Market-leading compensation in USD. Paid Time Off: Generous time off policy for rest and recharge. Work with Autonomy: Manage your time to focus on results. Work with Top American Companies: Engage on innovative, high-impact projects with industry-leading U.S. companies. Why You’ll Like Working Here A Culture That Values You: Emphasizes well-being, work-life balance, and engagement activities. Diverse, Global Network: Connect with professionals across 25+ countries in a multicultural team. Team of Skilled Professionals: Collaborate with senior talent to grow your expertise. Employment type: Full-time Seniority level: Entry level Job function: Business Development and Sales Referrals increase your chances of interviewing at Truelogic Software. #J-18808-Ljbffr

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