Billing Consultant

Serbia

Paycor's HR software is purpose-built for leaders and modernizes people management. We help our customers build winning teams and great places to work. Paycor’s culture is the key driver of our success. Every day, our associates find new ways to add value and progress toward audacious goals. We celebrate wins and share the wealth with a high-performance-centric culture that empowers talented people to try new roles, innovate and experiment, and follow their passions.

The Billing Consultant is responsible for the operational execution of the billing process with a focus on invoice accuracy. Responsibilities include billing set up for all new deals sold, additional payrolls, and additional services sold. The Consultant is responsible for timely responses to billing questions and resolution of billing system errors. The Billing Consultant ensures cash receipts are applied accurately ensuring client balances are properly stated. In addition, this position performs user acceptance testing prior to all billing system releases. The Billing Consultant has primary contact with internal Client Service representatives, Sales Representatives, and on occasion with clients.

• Serves as the internal billing system expert by researching and responding to client service requests for information and client inquiries.
• Identifies and resolves billing system issues and errors within a timely manner.
• Reviews set up of all clients in the billing system to ensure accuracy of invoices and correct billing for services performed.
• Reviews and audits customer subscription configuration to troubleshoot issues in supported Paycor Billing Systems.
• Reviews and audits historical pricing, customer amendments, credits, and adjustments to ensure accuracy.
• Performs individual customer usage audits and uploads to support month-end close process, and able to troubleshoot potential issues with individual customer subscription usage.
• Reviews, monitors, and approves billing adjustments; uses sound judgment by appropriately applying and adhering to the company's delegation of authority policy.
• Maintains up-to-date knowledge of Paycor's products, pricing models, and billing system configuration.
• Performs user acceptance testing prior to system releases by testing new functionality, changes to existing program logic, and regression testing.
• Supports the annual audit process by providing data samples and other billing information as needed.
• Performs assigned month-end responsibilities that focus on accurate revenue recognition.
• Assists with the semi-annual price increase process.
• Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required.

• Post high school degree in Accounting or Business strongly preferred.
• Intermediate to advanced Excel user.
• General understanding of system configuration and database structure.
• Strong written and verbal communication skills.
• Knowledge of Paycor products and pricing strongly preferred.

Take Care of Each Other is one of our Guiding Principles and it’s something we actively pursue through the benefits we offer. We are dedicated to delivering a great personal and professional experience with exceptional benefits to support your wellbeing and the wellbeing of your family.

• A flexible virtual-first work philosophy
• An alternative equivalent cash award for all new Associates and ongoing cash award opportunities tied to Paycor’s stock performance
• Generous paid time off in addition to 10 paid holidays
• Company paid private health insurance with flexibility in selecting healthcare providers
• Company paid life and disability insurance
• Paid leave for illness, birth parents, non-birth parents, elder caregivers, marriage, adoption of a child, and bereavement
• Inclusive and accessible Employee Assistance Program (EAP) to help with everyday challenges
• Christmas and Easter bonuses
• Work-from-home allowance
• Opportunity for strengthening expertise and skills through Paycor’s learning platform, including lessons in English

We also offer competitive compensation determined by each individual’s relevant experience, skills, and education. In addition to base pay, Paycor associates are eligible for either a performance-based annual bonus or commission, depending on the position.