Account Associate

8 meses atrás

Rio de Janeiro, Brasil Orange Tempo inteiro

Owns and drives organic growth and upselling cross-functional activities, with solid customer engagement / relationship and account management team alignment
- Owns end to end Quote to Order process and Sales Operations related activities for medium to large sized accounts
- Accountable to drive Organic growth upselling activities
- For Integration Services: To achieve and exceed Equipment Resale/Integration Services sales targets by supporting ERS/IS selling opportunities for assigned customer accounts.

**Key Accountabilities
**Customer Engagement and Support**:

- Accountable to drive Organic growth upselling activitie (organic Growth is defined as “Commercial moves, adds and changes for an existing customer, covered by a signed contract and that does not require negotiation new contract ammendments)”
- Owns customer governance structure for Sales Operations related activities, being responsible for regular reports for assigned customers
- Responsible for execution of customer requests and day-to-day account activities in order to maintain and enhance customer relationships, providing input and managing action plans for department responsibilities
- Engages with customer through face to face and/or remotely to support quote to order and organic growth related requests and opportunities.
- Responsible for commercial inventory management
- Responsible for preparing and supporting customer for adoption of digital platforms to enhance customer experience with Orange for quotes and ordering process (customer engagement - trainings - support - compliance)
- For Integration Services (IS)
- Positioning of IS products to customers, to answer business needs (hardware/software solutions, Vendor/Co-Brand Services, Installation, Staging, and Professional Services.
- Status of deployment milestones and notification of problems, recognizing new sales opportunities to expand upon current Integration Services environment, insuring customer satisfaction levels are maintained, maintaining contractual service levels for installed service contracts, and building a strong rapport with customers.
- Engagement with IS sales specialists and partner managers to tackle partner management needs in order to answer customer requirements (enablement of new partners, negotiation of discounts, etc)

**Bid Support and Non-Organic Growth Activities**:

- Supports contract renewal, repricing and project preparation activities to ensure standard quote to bill model is executed.
- Aligns with account manager, engagement manager and/or bid manager(s) to decide Go/no-go with Bid proposal in these parts that related to Sales Operations
- Act as quality assurance and consultant to Bid teams regarding Sales Operations related topics to ensure information needed to create quotes and orders according to standard quote to bill process is received, obtained and validated
- Validate and sign off contractual elements against standard quote to bill process that related to Sales Operations topics : customer request communication and tools, quote to order reporting, governance structure, disconnect process, payment terms, billing proposals, standard product rules (like Billing)
- With support of senior sales operations team members set up “service description Sales Operations process “ which include the guidelines, documentation and checklists to ensure smooth process from Bid phase to order creation/signoff phase
- Ensures local contracts are in place
- For Integration Services (IS)
- Efficient delivery of a quote (RFQ) within the target level of quality and accuracy and within the targeted turnaround time back to the customer.
- Ensuring proper deal shaping so that import/export and customs regulations are followed where appropriate by liaison with internal and external departments
- Source and evaluate costs from external and internal suppliers based on defined requirements (hardware, services and deployment - including delivery).

**Quote to Order**:

- Act as owner of the quote to order cycle, ensuring quote to order performance is in line with customer expectations. Owns customer agreements and acts on them where needed for sales operations matters.
- Responsible for maximizing profitability of the organic growth.
- Owns customer specific instructions and guidelines (price book, process, customer labelling, billing entities, etc.). Cooperates and guides sales operations admins in order to deliver quote to order cycle
- proactively escalate pending actions (quotes, orders, billing issues etc.) including KPI-management
- Proactively initiate improvement projects to optimize the quote-to-order process, aim for Operational Excellence
- Proactive document and continuously develop customer specific processes, templates and requirements
- support or take part from assigned improvement projects, (user acceptance tests, Service Request Tools, etc.
- Responsible for coordinating other resources assigned to the account for quote to order activities.
-

  • Sr. Associate, Sales Account Management

    6 meses atrás

    Rio de Janeiro, Brasil SC Johnson Tempo inteiro

    **Sr. Associate, Sales Account Management**: **Responsabilidades**: - ** Atuará nas negociações de vendas, investimento, execução e estratégias de mercado, liderando contas importantes da região**: - ** Acompanhamento de KPI’s, negociações e tracking JBP, e análise de evolução de vendas (sell-out, share, sell-in,...

  • Account Associate

    7 meses atrás

    Rio de Janeiro, Brasil Orange Tempo inteiro

    **votre rôle**: - Owns and drives organic growth and upselling cross-functional activities, with solid customer engagement / relationship and account management team alignment - Owns end to end Quote to Order process and Sales Operations related activities for medium to large sized accounts - Accountable to drive Organic growth upselling activities - For...

  • In-Store Associate Account Manager

    1 dia atrás

    Região Geográfica Intermediária de Sorocaba, Brasil buscojobs Brasil Tempo inteiro

    A posição é uma oportunidade para In-Store Associate Account Manager (nível analista) com foco em Ominichannel Marketing. Contexto da vaga de emprego: Unlimitail é a joint venture entre o Grupo Carrefour e o Grupo Publicis com o objetivo de se tornar líder no mercado de mídia varejista na Europa e na América Latina (LATAM). Ao reunir o poder dos...

  • Associate Account Specialist

    1 semana atrás

    Rio de Janeiro, Brasil Tbwa ChiatDay Inc Tempo inteiro

    Carta develops purpose-built software that transforms traditional accounting into a powerful growth engine. Carta’s world-class fund administration platform supports nearly 7,000 funds and SPVs, and represents nearly $130B in assets under management in venture capital and private equity. Trusted by more than 40,000 companies, Carta also helps private...

  • Account Executive, Le, Gts

    2 semanas atrás

    Rio de Janeiro, Brasil Gartner Tempo inteiro

    **Description**: **About the role**: The Account Executive is a field-based, direct sales role responsible for both client retention as well as growth through contract expansion and the introduction of new products and services. You will consult with C-level executives to develop and implement an effective, enterprise-wide strategy that maximizes the value...

  • Client Success Team

    3 meses atrás

    Rio de Janeiro, Brasil Peridot Financing Solutions Tempo inteiro

    Searching for: **Client Success Team - Associate **About Us GSCF is a leading fintech company in the working capital finance space, serving some of the largest tech manufacturers globally. By funding, structuring, and servicing accounts receivables portfolios for our customers, we help companies get the most out of their working capital. We help our...

  • Account Executive

    2 semanas atrás

    Rio de Janeiro, Brasil Gartner Tempo inteiro

    About the role: The Account Executive is a field-based role for Rio de Janeiro . Candidates applying must live in the territory. This direct sales role is responsible for both client retention as well as growth through contract expansion and the introduction of new products and services. You will consult with C-level executives to develop and implement an...

  • Account Executive, Le, Gts

    7 meses atrás

    Rio de Janeiro, Brasil Gartner Tempo inteiro

    **Description**: About the role: The Account Executive is a field-based, direct sales role responsible for both client retention as well as growth through contract expansion and the introduction of new products and services. You will consult with C-level executives to develop and implement an effective, enterprise-wide strategy that maximizes the value...

  • Client Success Team

    Há 1 mês

    Rio de Janeiro, Brasil Peridot Financing Solutions Tempo inteiro

    Searching for: **Client Success Team - Associate (Team Lead) **About Us GSCF is a leading fintech company in the working capital finance space, serving some of the largest tech manufacturers globally. By funding, structuring, and servicing accounts receivables portfolios for our customers, we help companies get the most out of their working capital. We help...

  • Account Executive, Gts- Large Enterprise, Rio de

    6 meses atrás

    Rio de Janeiro, Brasil Gartner Tempo inteiro

    **Description**: **About the role**: The Account Executive is a field-based, direct sales role responsible for both client retention as well as growth through contract expansion and the introduction of new products and services. You will consult with C-level executives to develop and implement an effective, enterprise-wide strategy that maximizes the value...

  • Account Executive, Gts- Public Sector, Rio de

    7 meses atrás

    Rio de Janeiro, Brasil Gartner Tempo inteiro

    **Description**: **About the role**: The Account Executive is a field-based, direct sales role responsible for both client retention as well as growth through contract expansion and the introduction of new products and services. You will consult with C-level executives to develop and implement an effective, enterprise-wide strategy that maximizes the value...

  • In-Store Associate Account Manager

    1 dia atrás

    Região Geográfica Imediata de Criciúma, Brasil buscojobs Brasil Tempo inteiro

    A posição é uma oportunidade para In-Store Associate Account Manager (nível analista) com foco em Ominichannel Marketing. Contexto da vaga de emprego: Unlimitail é a joint venture entre o Grupo Carrefour e o Grupo Publicis com o objetivo de se tornar líder no mercado de mídia varejista na Europa e na América Latina (LATAM). Ao reunir o poder dos...

  • Ebdb Salesman 3

    8 meses atrás

    Rio De Janeiro, Brasil Freudenberg Group Tempo inteiro

    Empowering people, creating technology. **Responsibilities**: - Promotes and sells a portfolio of products and/or services and solutions directly to current and new customers- Informs customers of new product/service introductions and prices- Creates, monitors and revises lead generation plans to ensure a substantive sales opportunity pipeline- Responsible...

  • Junior Bookkeeping Associate

    Há 1 mês

    Rio de Janeiro, Brasil Breakaway Advising Tempo inteiro

    We are a small team looking for an enthusiastic person to help with bookkeeping for US-Based companies. The ideal candidate loves tech and has a strong understanding of accounting principles. All primary documents are in English and as such, fluency is required as well as your own CNPJ (can be created after selection but before starting work).The Job The...

  • Junior Bookkeeping Associate

    3 semanas atrás

    Rio De Janeiro, Brasil Breakaway Advising Tempo inteiro

    UsWe are a small team looking for an enthusiastic person to help with bookkeeping for US-Based companies. The ideal candidate loves tech and has a strong understanding of accounting principles. All primary documents are in English and as such, fluency is required as well as your own CNPJ (can be created after selection but before starting work).The JobThe...

  • Junior Bookkeeping Associate

    Há 1 mês

    Rio de Janeiro, Brasil Breakaway Advising Tempo inteiro

    Us We are a small team looking for an enthusiastic person to help with bookkeeping for US-Based companies. The ideal candidate loves tech and has a strong understanding of accounting principles. All primary documents are in English and as such, fluency is required as well as your own CNPJ (can be created after selection but before starting work).The...

  • Social Media Associate

    4 meses atrás

    Rio de Janeiro, Brasil Xometry Inc Tempo inteiro

    at Xometry Rio de Janeiro, Brazil Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000...

  • Social Media Associate

    4 meses atrás

    Rio de Janeiro, Brasil Xometry Tempo inteiro

    Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing...

  • Junior Bookkeeping Associate

    Há 1 mês

    Rio de Janeiro, Brasil Breakaway Advising Tempo inteiro

    UsWe are a small team looking for an enthusiastic person to help with bookkeeping for US-Based companies. The ideal candidate loves tech and has a strong understanding of accounting principles. All primary documents are in English and as such, fluency is required as well as your own CNPJ (can be created after selection but before starting work).The JobThe...

  • Junior Bookkeeping Associate

    Há 1 mês

    Rio de Janeiro, Brasil Breakaway Advising Tempo inteiro

    UsWe are a small team looking for an enthusiastic person to help with bookkeeping for US-Based companies. The ideal candidate loves tech and has a strong understanding of accounting principles. All primary documents are in English and as such, fluency is required as well as your own CNPJ (can be created after selection but before starting work).The JobThe...