Revenue Manager
Há 4 dias
Join us at Accor, where life pulses with passion
As a pioneering in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart ,
Join us and become a Heartist .
- Lead and manage all aspects of the Reservations department and ensure all service standards are followed
- Manage and coordinate all group and individual reservations
- Assist in the management of rooms inventory to maximize rooms revenue across all distribution channels
- Maintain and manage Passkey inventory, property content, and guest communication templates
- Manage daily inventory control, balance, and room assignment
- Load, maintain, and manage all Business Transient rates on all distribution channels. Conduct ongoing audits for accuracy and visibility on channels
- Assist with maintaining accurate hotel content on branded websites and all 3rd party websites
- Maintain accuracy of information/data and enhance automation efforts in reporting tools
- Assist in the preparation of competitive analysis and other supporting documents
- Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to the operation team
- Monitor changes in inventory and provide guidance on the impact of current strategies
- Monitor group blocks and assess risk, while making strategy recommendations
- Coordinate the implementation of selling strategies
- Assist with accurately generating and updating Revenue Management reports
- Assist with system maintenance including but not limited to, inputting rates, restrictions, monitoring forecasted demand, updating group forecasting, and running daily system checks
- Assist in the implementation of hotel sales strategies in the reservation and inventory systems
- Participate and contribute in all revenue-related initiatives
- Perform ad-hoc tasks, analysis, and reporting on a needed basis to senior leadership
- Communicate effectively between Reservations, Sales, Convention Services, Accounting, and Front Desk
- At least 3 years minimum experience in a similar role
- Strong working knowledge of Property Manager (Opera Cloud) and IDeaS preferred
- Previous experience within group and tour markets preferred
- Detail-oriented with strong analytical skills
- Strong oral, written, and interpersonal skills to communicate with all levels of the organization
- Must work well in stressful, high-pressure situations
Mercure Kuala Lumpur Trion, tallest hotel building in South East Asia, is strategically located at , an exciting mixed development with an urbanite attitude that radiates life, energy, and endless opportunities. Featuring 228 impressive and tastefully designed rooms and suites on level 38 and upwards, with an amazing view of Kuala Lumpur’s iconic skyline from the rooms.
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