
Renewals Manager
Há 3 dias
Build and maintain strong relationships with enterprise customers, serving as their trusted advisor.Understand customer needs and business objectives to provide tailored solutions.Work Cross Functionally, thinking and acting strategically with internal stakeholders preparing customer proposals and contractsProactively address customer concerns and issues to ensure high levels of satisfaction.Penetrate the customer environment and develop multi-threaded contacts at various levels of their businessRenewal Management:
Manage the entire renewal sales stage process in for enterprise customers within the LATAM regionManaging all the renewal customer touch-points as designed in our GTM Renewals Playbook so we have a consistent and optimized customer experience.Leveraging your persuasion and negotiation skills, to price and quote your customer to maximize the ARR spend by the customer with Udemy, which will include identifying opportunities to upsell or cross-sell additional products or services.Proactively identify and address potential renewal risks or challenges, including liaising with various customer departments, e.G. Legal and Procurement depts to ensure an optimized renewals motionActively working on your assigned renewal portfolio on a continuous and rolling 12mth basisAbility to accurately forecast your assigned renewal portfolio to management when asked leveraging our systems and toolsData Analysis:
Track and analyze renewal metrics, including renewal rates, revenue retention, and customer satisfaction.Prepare regular reports on renewal performance and identify areas for improvement.Ability to leverage system data to understand the customers' product and service consumptionStay updated on Udemy's products, services, and industry trends.Contribute and share best practices for optimization of renewal strategies and GTM strategiesCollaborate with other departments to ensure a seamless customer experience.Required Skills and QualificationsBachelor's degree or equivalent experience.Ideally 3-5 years of experience in enterprise sales,
-
Renewals Manager
Há 3 dias
São Paulo, São Paulo, Brasil Udemy Course on LDAP Directory Services - showcase page Tempo inteiroJoin to apply for the Renewals Manager role at Udemy Course on LDAP Directory Services - showcase page 1 day ago Be among the first 25 applicants Join to apply for the Renewals Manager role at Udemy Course on LDAP Directory Services - showcase page Join Udemy. Help define the future of learning.Udemy is an AI-powered reskilling platform built to help...
-
Renewal Sales Account Manager
1 semana atrás
São Paulo, São Paulo, Brasil Thales Tempo inteiroThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000...
-
Renewal Account Manager
Há 4 dias
São Paulo, São Paulo, Brasil Sophos Tempo inteiroRenewal Account Manager (English and Spanish)Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos...
-
Renewals Manager
4 semanas atrás
São Paulo, São Paulo, Brasil Socotra, Inc. Tempo inteiroJoin Udemy. Help definethe future of learning.Udemy is an AI-powered reskilling platform built to help people and teams grow. It's personalized, practical, and focused on real-world impact.Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they're picking up something new or...
-
Renewals Manager
4 semanas atrás
São Paulo, São Paulo, Brasil Socotra, Inc. Tempo inteiroJoin Udemy. Help define the future of learning. Udemy is an AI-powered reskilling platform built to help people and teams grow. It's personalized, practical, and focused on real-world impact. Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they're picking up something...
-
Renewal Sales Account Manager
2 semanas atrás
São Paulo, São Paulo, Brasil Thales Group Tempo inteiroThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000...
-
Renewal Account Manager
Há 2 dias
São Paulo, São Paulo, Brasil Caderno Nacional Tempo inteiroSegmento: Não InformadoAtividades:We support health providers by providing accessible, trusted evidence-based information; prepare more medical and nursing students with effective tools and resources; provide insights that help clinicians improve patient outcomes; and support a more personalized and localized healthcare experience.All for the benefit of...
-
Renewal Account Manager
Há 2 dias
São Paulo, São Paulo, Brasil Relx Tempo inteiroRenewal Account Manager, Clinical Solutions-BrazilAre you an accomplished sales professional with experience selling into hospitals, health system, and medical schools?Do you thrive in managing and building client relationships?About our TeamElsevier Health applies innovation, facilitates insights, and helps drive more informed decision-making for our...
-
Manager, Customer Renewals, Latam
4 semanas atrás
São Paulo, São Paulo, Brasil Afterpay Tempo inteiro**Company Description**:**Company Description**MicroStrategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a market leader in enterprise analytics and mobility software, we've pioneered the BI and analytics space,...
-
Appdynamics Renewals Specialist
1 semana atrás
São Paulo, São Paulo, Brasil AppDynamics Tempo inteiro**WHAT YOU'LL DO**As a Cisco AppDynamics Renewals Specialist within Cisco's Global Renewals organization, you will focus on existing customers and their AppDynamics software renewals. You will be working within Global Renewals, as part of the Cisco Cloud Infrastructure and Software Group Renewals Specialist team.**WHO YOU'LL WORK WITH**The Global Renewals...