
Renewals Manager
4 semanas atrás
Build and maintain strong relationships with enterprise customers, serving as their trusted advisor.Understand customer needs and business objectives to provide tailored solutions.Work Cross Functionally, thinking and acting strategically with internal stakeholders preparing customer proposals and contractsProactively address customer concerns and issues to ensure high levels of satisfaction.Penetrate the customer environment and develop multi-threaded contacts at various levels of their businessRenewal Management:
Manage the entire renewal sales stage process in for enterprise customers within the LATAM regionManaging all the renewal customer touch-points as designed in our GTM Renewals Playbook so we have a consistent and optimized customer experience.Leveraging your persuasion and negotiation skills, to price and quote your customer to maximize the ARR spend by the customer with Udemy, which will include identifying opportunities to upsell or cross-sell additional products or services.Proactively identify and address potential renewal risks or challenges, including liaising with various customer departments, e.G. Legal and Procurement depts to ensure an optimized renewals motionActively working on your assigned renewal portfolio on a continuous and rolling 12mth basisAbility to accurately forecast your assigned renewal portfolio to management when asked leveraging our systems and toolsData Analysis:
Track and analyze renewal metrics, including renewal rates, revenue retention, and customer satisfaction.Prepare regular reports on renewal performance and identify areas for improvement.Ability to leverage system data to understand the customers' product and service consumptionStay updated on Udemy's products, services, and industry trends.Contribute and share best practices for optimization of renewal strategies and GTM strategiesCollaborate with other departments to ensure a seamless customer experience.Required Skills and QualificationsBachelor's degree or equivalent experience.Ideally 3-5 years of experience in enterprise sales,
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Renewals Manager
4 semanas atrás
São Paulo, São Paulo, Brasil Udemy Course on LDAP Directory Services - showcase page Tempo inteiroJoin to apply for the Renewals Manager role at Udemy Course on LDAP Directory Services - showcase page 1 day ago Be among the first 25 applicants Join to apply for the Renewals Manager role at Udemy Course on LDAP Directory Services - showcase page Join Udemy. Help define the future of learning.Udemy is an AI-powered reskilling platform built to help...
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Renewal Account Manager
2 semanas atrás
São Paulo, São Paulo, Brasil Qlik Tempo inteiro**What makes us Qlik**- Qlik helps enterprises around the world move faster, work smarter, and lead the way forward with an end-to-end solution for getting value out of data. A Gartner Magic Quadrant Leader for 12 years in a row Our platform is the only one on the market that allows for open-ended, curiosity-driven exploration, giving everyone - at any skill...
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Renewal Account Manager
3 semanas atrás
São Paulo, São Paulo, Brasil Sophos Tempo inteiroOverview Sophos is a global leader and innovator of advanced security solutions. The company acquired Secureworks in February 2025, bringing together two pioneers in cybersecurity. Sophos provides MDR and other security solutions, including endpoint, network, email, and cloud security, and serves customers worldwide. More information is available at Role...
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Renewal Account Manager
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São Paulo, São Paulo, Brasil Snow Software Tempo inteiroCompany Description_Snow's mission is to stop organizations overpaying for the software they use, today and tomorrow. We help organizations optimize software availability, compliance and cost savings through delivery of on premise and cloud-based Software Asset Management solutions. Today we are the largest and most successful dedicated developer of SAM...
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Renewal Account Manager
4 semanas atrás
São Paulo, São Paulo, Brasil Sophos Tempo inteiroRenewal Account Manager (English and Spanish)Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos...
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Renewal Account Manager
3 semanas atrás
São Paulo, São Paulo, Brasil Caderno Nacional Tempo inteiroSegmento: Não InformadoAtividades: We support health providers by providing accessible, trusted evidence-based information; prepare more medical and nursing students with effective tools and resources; provide insights that help clinicians improve patient outcomes; and support a more personalized and localized healthcare experience.All for the benefit of...
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Renewal Specialist
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São Paulo, São Paulo, Brasil DocuSign Tempo inteiro**Company Overview**:DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world's #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing...
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Customer Success Manager
3 semanas atrás
São Paulo, São Paulo, Brasil Elsevier Tempo inteiroJoin to apply for the Customer Success Manager role at ElsevierJoin to apply for the Customer Success Manager role at ElsevierGet AI-powered advice on this job and more exclusive features.Purpose of the JobThe Customer Success Manager - LatAm is the go-to contact post-sales for a customer, as such, they are responsible for the onboarding, enablement and...
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Account Manager
2 semanas atrás
São Paulo, São Paulo, Brasil Pipefy Tempo inteiroOverview We are looking for a talented and strategic Senior Account Manager to join our Customer Growth team. In this role, you will manage a portfolio of key accounts, ensuring customer satisfaction and fostering long-term partnerships while driving revenue expansion through upselling and renewals . As a Senior Account Manager, you will act as a trusted...
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Customer Success Manager
4 semanas atrás
São Paulo, São Paulo, Brasil Integral Ad Science Tempo inteiroJoin to apply for the Customer Success Manager role at Integral Ad Science Join to apply for the Customer Success Manager role at Integral Ad Science Get AI-powered advice on this job and more exclusive features. IAS Customer Success Manager (CSM) will partner with Sales, Technical Client Services, and Solutions Engineers to successfully onboard new...