Analista de Customer Experience

Há 3 horas


Itapecerica da Serra, São Paulo, Brasil DIVISÃO COMÉRCIO DO GRUPO ÁGUIA BRANCA Tempo inteiro
**Descrição**:
- Mapeamento da jornada do cliente;
- Planejamento e estratégias de relacionamento com o cliente;
- Realizar o acompanhamento das áreas para melhorias da experiência do cliente;
- Planejamento de ações para disseminação da cultura de centralidade no cliente.
**Requisitos**:
- Ensino superior em Administração, Marketing ou áreas relacionadas;
- Excel intermediário;
- Experiência prévia em Customer Experience e/ou Customer Success será um diferencial;
- Habilidade de comunicação verbal e escrita.
**Benefícios**:
Assistência médica, Assistência odontológica, Vale-refeição, Vale-transporte

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