Manager, Lead Development

Há 3 dias

Sao Paulo, Brasil Zendesk Tempo inteiro
Zendesk is looking for a Lead Development Manager that will develop, train and hire a highly driven and hardworking team of lead generators and top of funnel lead qualification professionals in Brazil and Mexico targeting prospects in all of Latin America.
**Responsibilities**
- Hire, mentor and lead a team of Lead Development Reps.
- Develop the sales, product and industry skills of each team member.
- Empower team members through creative incentives.
- Regularly report on Team/Individual Results - Lead Quantity, Quality and Revenue.
- Work closely with Marketing on defining Campaign follow-up and reporting.
- Work closely with Sales Managers and Reps to ensure Lead Quality/Quantity and accurate follow-up.
- Identify and make recommendations for improvement in the areas of Process, Efficiency and Productivity.
**Experience**
- Outstanding time management and communication skills.
- Experience leading and improving Sales Development critical metrics.
- Running successful weekly and monthly team meetings.
- Handling individual and management expectations (Managing Up).
**Requirements**:
- 5+ years in the Software sales, preferably in SaaS/Customer Support/Sales/CRM software.
- Consistent results of 100%+ of quota achievement as an individual contributor.
- 2+ Years management experience, with a consistent track record of building a great working environment.
- Bachelor’s degree from an accredited University.
- Fluent in Portuguese, Spanish and English.
**About Zendesk - Champions of Customer Service**
We believe in service. Learn more about how we provide support to our local communities with volunteering, grants and product donations.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
**For jobs in the US only**: If hired, you will be required to provide proof of full vaccination against COVID-19 and will be provided with an opportunity to request an accommodation for reasons recognized by applicable law. This is a requirement of employment for jobs based in the United States.
**For jobs in Australia, Brazil, Canada, the Philippines and Singapore**: If hired and required to work in office or in person with others as part of your job, you will be required to provide proof of full vaccination against COVID-19. Zendesk will consider exceptions for reasons recognized by applicable law. This is a requirement of employment for jobs based in Australia, Brazil, Canada, the Philippines and Singapore.

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