Technical Support Specialist

Customer Support RoleWe are seeking a skilled and customer-focused individual to manage incoming tickets, provide technical support via various products, and handle technical requests.Manage large volumes of incoming tickets and respond to customer inquiries in a timely mannerProvide technical support via phone, email, or chat platformsTriage tickets and...

At JoVE, we are seeking an experienced professional to be on the front lines of answering questions and troubleshooting technical problems.You will assist customers with products and guide clients through any technical issue they might encounter.Key Responsibilities:Manage large amounts of incoming tickets.Provide support to answer inquiries on...

At JoVE, we are seeking an experienced professional to be on the front lines of answering questions and troubleshooting technical problems. You will assist customers with products and guide clients through any technical issue they might encounter. Key Responsibilities: Manage large amounts of incoming tickets. Provide support to answer inquiries on products....

At JoVE, we are seeking an experienced professional to be on the front lines of answering questions and troubleshooting technical problems. You will assist customers with products and guide clients through any technical issue they might encounter. Key Responsibilities: Manage large amounts of incoming tickets. Provide support to answer inquiries on products....

Job Summary:The Legal Support Specialist will be responsible for providing comprehensive support to attorneys, performing legal research, drafting documents, and maintaining client files.Key Responsibilities:Providing administrative support to attorneys and their teams.Conducting thorough legal research and analyzing relevant information.Drafting and...

IT Support SpecialistA highly skilled IT Support Specialist will deliver exceptional technical support to clients, ensuring seamless operation of their IT environments.Key Responsibilities:Provide first- and second-line support via email and remote tools.Diagnose and resolve issues involving Office 365, Salesforce, Slack, and other business applications.Log,...

Job Overview We are seeking a highly skilled Distinguished Technical Operations Specialist to support our development team in internationalization and maintenance of a large-scale e-commerce platform. Key Responsibilities Collaborate with the development team to translate and adapt a distributed microservices e-commerce platform. Manage Kubernetes...

Job Summary: The Legal Support Specialist will be responsible for providing comprehensive support to attorneys, performing legal research, drafting documents, and maintaining client files. Key Responsibilities: Providing administrative support to attorneys and their teams. Conducting thorough legal research and analyzing relevant information. Drafting and...

Job RoleWe are seeking an experienced Software Support Specialist to provide daily technical assistance to customers.This role involves assisting clients in resolving software and compliance-related issues, working closely with cross-functional teams including Sales, Customer Success, Engineering, and Product.The ideal candidate will possess 2+ years of...

Job Role We are seeking an experienced Software Support Specialist to provide daily technical assistance to customers. This role involves assisting clients in resolving software and compliance-related issues, working closely with cross-functional teams including Sales, Customer Success, Engineering, and Product. The ideal candidate will possess 2+ years of...