Technical Support Specialist
Há 2 dias
At JoVE, we are seeking an experienced professional to be on the front lines of answering questions and troubleshooting technical problems. You will assist customers with products and guide clients through any technical issue they might encounter. Key Responsibilities: Manage large amounts of incoming tickets. Provide support to answer inquiries on products. Accept and handle technical requests. Triage tickets to the correct teams. Follow communication procedures, guidelines and policies. Provide accurate, valid and complete information by using the right methods/tools. Build sustainable relationships and trust with customers through open communication. Handle customer complaints, provide appropriate solutions and alternatives; follow up to ensure resolution. Keep records of customer interactions and process accounts. Go above and beyond to engage customers. Requirements: Excellent problem-solving skills. Strong analytical and critical thinking abilities. Effective written and verbal communication skills. Ability to work independently and as part of a team. Organizational and time management skills. What We Offer: A dynamic and supportive work environment. Opportunities for growth and professional development. A competitive salary and benefits package. How to Apply: If you are a motivated and customer-focused individual who is passionate about providing exceptional support, please submit your application. We look forward to hearing from you
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Customer Service/technical Support Specialist
1 semana atrás
Recife, Brasil WiseHR Group Tempo inteiro**job description** **Job Title: Customer Service / Technical Support Specialist - Brazil** **Location: Remote - Brazil - Work from home** **Full job description** We are looking for people who are passionate about helping others, love the latest technology, and are eager to join a dynamic team. Experience with technology, android and iOS devices is a...
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Technical Support Specialist
Há 2 dias
Recife, PE, Brasil beBeeSupport Tempo inteiroAt JoVE, we are seeking an experienced professional to be on the front lines of answering questions and troubleshooting technical problems. You will assist customers with products and guide clients through any technical issue they might encounter. Key Responsibilities: Manage large amounts of incoming tickets. Provide support to answer inquiries on products....
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Technical Solutions Expert
2 semanas atrás
Recife, Brasil Bebeesoftwaresupport Tempo inteiroJob RoleWe are seeking an experienced Software Support Specialist to provide daily technical assistance to customers.This role involves assisting clients in resolving software and compliance-related issues, working closely with cross-functional teams including Sales, Customer Success, Engineering, and Product.The ideal candidate will possess 2+ years of...
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Technical Solutions Expert
2 semanas atrás
Recife, Brasil beBeeSoftwareSupport Tempo inteiroJob Role We are seeking an experienced Software Support Specialist to provide daily technical assistance to customers. This role involves assisting clients in resolving software and compliance-related issues, working closely with cross-functional teams including Sales, Customer Success, Engineering, and Product. The ideal candidate will possess 2+ years of...
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Technical Solutions Expert
Há 15 horas
Recife, PE, Brasil beBeeSoftwareSupport Tempo inteiroJob Role We are seeking an experienced Software Support Specialist to provide daily technical assistance to customers. This role involves assisting clients in resolving software and compliance-related issues, working closely with cross-functional teams including Sales, Customer Success, Engineering, and Product. The ideal candidate will possess 2+ years of...
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Customer Support Specialist Pt
1 semana atrás
Recife, Brasil Crunchequation Tempo inteiroWelcome to CrunchEquation, a consulting firm dedicated to empowering businesses with services that drive success and growth.We specialize in customer support, design, marketing, SEO, and more.We are looking for a Customer Support Specialist with iGaming experience, fluent in Portuguese (PT-PT) and English, to provide exceptional assistance to players,...
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Technical Test Automation Specialist
1 semana atrás
Recife, Brasil beBeeSoftwareDevelopmentEngineer Tempo inteiroJob Title: Technical Test Automation Specialist We are seeking an experienced Technical Test Automation Specialist to develop and maintain test automation frameworks for healthcare applications. Design and implement automated UI and API test suites using C#. Implement and enhance Behaviour-Driven Development/Test-Driven Development frameworks (e.g.,...
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Senior Technical Advisor
2 semanas atrás
Recife, Brasil Bebeecustomersupport Tempo inteiroAbout the RoleWe are seeking a skilled Customer Support Specialist to join our team.The ideal candidate will have experience in providing technical support and guidance to customers, as well as strong problem-solving skills and excellent communication abilities.This is a fully remote position with a structured schedule that supports work-life balance.The...
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Customer Support Specialist PT
Há 3 dias
Recife, Pernambuco, Brasil CrunchEquation Tempo inteiro R$40.000 - R$60.000 por anoWelcome to CrunchEquation, a consulting firm dedicated to empowering businesses with services that drive success and growth. We specialize in customer support, design, marketing, SEO, and more.We are looking for a Customer Support Specialist with iGaming experience, fluent in Portuguese (PT-PT) and English, to provide exceptional assistance to players,...
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Technical Support Professional
1 semana atrás
Recife, Brasil Bebeeapplicationsupport Tempo inteiroJob OverviewThe primary function of this position involves providing critical support to business applications, identifying and resolving technical issues to ensure users have a seamless and productive experience.The main responsibilities include diagnosing faults, answering complex technical questions, maintaining systems uptime, escalating intricate...
