Sales Account Manager

3 semanas atrás

Fortaleza, Brasil Rakuten Travel Xchange Tempo inteiro
Sales Account Manager (Business Development Manager - Brazil)

Location: Remote - Brazil

About Us: At Rakuten Travel Xchange (RTX), we’re revolutionizing the travel and accommodation industry. As part of our team, you’ll have the opportunity to drive growth and expand our partner network in South America. We’re looking for a passionate and driven Sales Account Manager to join us on this journey.

Your Role: As a Sales Account Manager, your mission is to manage and strengthen relationships with our existing partners while identifying new business opportunities to grow our accommodation distribution network across South America. Your strategic mindset, sales expertise, and deep industry knowledge will drive revenue growth and help us maintain our position as a leader in the industry.

What You’ll Do:

  1. Business Development & Client Acquisition: Identify and engage potential clients with significant market presence. Conduct market research to stay updated on trends and uncover new opportunities. Evaluate potential partnerships, focusing on integration (direct API, platforms), financial terms, and distribution strategies.
  2. Client Relationship Management: Build and nurture strong relationships with existing clients to ensure satisfaction and loyalty. Understand client goals and challenges, providing tailored solutions to achieve their objectives. Serve as the main point of contact for client inquiries, ensuring timely and effective resolutions.
  3. Account Management: Develop upselling strategies to maximize booking volume and revenue growth. Analyze account performance to identify opportunities for optimization and implement improvement plans. Prepare regular reports on sales performance, client feedback, and industry trends. Leverage CRM tools to maintain an accurate database of client interactions and contracts. Act as a brand ambassador for RTX, promoting our values and services in the region.
  4. Internal Stakeholder Collaboration: Collaborate with cross-functional teams to address challenges, improve processes, and drive efficiency. Foster a culture of open communication and knowledge-sharing.

Who You Are: We’re seeking a candidate with the following attributes:

  1. Industry Expertise: You possess a vast network within the hotel distribution or travel industry.
  2. Proven Sales Skills: You have a track record of acquiring new clients and driving revenue growth.
  3. Problem-Solver & Collaborator: You find innovative solutions and thrive in a collaborative environment.
  4. Self-Motivated & Team Player: You’re highly organized and able to work independently while contributing to a team.
  5. Outcome-Focused: You have a results-oriented mindset and consistently achieve objectives.
  6. Adaptable: You can easily adjust to evolving priorities and market demands.
  7. Excellent Communicator: You’re an effective communicator, ready to support clients and internal teams.
  8. B2B Experience: Your background in B2B sales, particularly in the Travel Wholesale, OTA, or Travel Tech sectors, is highly desired.

Rakuten Shugi - Five Principles for Success: At Rakuten, we embrace the Rakuten Shugi philosophy to guide our actions and decisions:

  1. Always Improve, Always Advance: Strive to be a "Get Things Done" person, committed to reaching goals with determination and effort.
  2. Passionately Professional: Maintain self-discipline and continuously improve to be the best in your field.
  3. Hypothesize → Practice → Validate → Shikumika: Make and execute concrete, specific action plans.
  4. Maximize Customer Satisfaction: Always seek to improve the customer experience.
  5. Speed: Accomplish tasks quickly and efficiently to stay ahead of competitors.

What We Offer:

  1. A dynamic and collaborative remote work environment.
  2. Competitive compensation.
  3. Opportunities for professional growth and career advancement.
  4. Chance to work with a leading name in the travel industry.

Qualifications:

  1. Bachelor’s degree or higher.
  2. Fluent in English and Portuguese.
  3. 3-5 years of experience in the Travel or Accommodation industry.
  4. Familiarity with CRM tools (e.g., Salesforce) is a plus.
  5. Knowledge of XML/API integrations is highly advantageous.
  6. Strong analytical, numerical, and problem-solving skills.
  7. Willingness to travel as needed.

Ready to Join?

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