Regional Operations Manager, Marketplace

2 semanas atrás

São Paulo, São Paulo, Brasil Uber Tempo inteiro
About the Role

Marketplace is a team within the Rides LatAm Central Operations organization, dedicated to optimizing our operations. Earners and riders are the people who connect in our marketplace - and we manage both sides, ensuring competitive pricing and accurate pick-up times for our riders, while also guaranteeing equitable earnings and optimal utilization for our drivers. Our goal is to strike the right balance between growth and profitability, and this requires judgment to make difficult trade-offs, blending algorithms with human ingenuity, and the ability to create simplicity from complexity.

As an Operations Manager, you will be supporting the overall marketplace strategy, developing analysis to understand a tool's performance and impact on the market, working closely with the product team to launch and analyze new marketplace tech, understanding data and market strategy to allocate the budget properly, launching campaigns or managing a specific tool day-to-day.

What the Candidate Will Do
  • Implement and manage pricing and incentives strategies and experiments
  • Monitor marketplace health metrics and competition moves in order to develop action plans to reach our strategic goals
  • Develop data analysis and XPs to support business decisions regarding growth opportunities
  • Coordinate projects with our cross-functional teams to improve processes and tools
Basic Qualifications
  • Minimum 3 years of work experience in operations, product, strategy or project management
  • Strong undergraduate degree, preferably with a focus on engineering, statistics, operations or business
  • Ability to think strategically, handle ambiguity, and problem solve in a fast-paced multicultural environment
  • Data-driven decision making mentality; you use data to solve problems and you can effectively translate quantitative findings into action plans
  • Developed communication and presentation skills
  • SQL + Basic Statistics knowledge
  • English proficiency
Preferred Qualifications
  • Experience crafting experiments
  • Python knowledge

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to

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