Customer Service Analyst

Há 2 dias

São Paulo, São Paulo, Brasil Beckman Coulter Life Sciences Tempo inteiro

Join to apply for the Customer Service Analyst role at Beckman Coulter Life Sciences .

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Life Sciences, one of Danaher's 15+ operating companies, our work saves lives and we're united by a commitment to innovate for tangible impact. You'll thrive in a culture of belonging where your unique viewpoint matters, and by harnessing Danaher's system of continuous improvement, you help turn ideas into impact — innovating at the speed of life.

Beckman Coulter Life Sciences is focused on time as a critical factor in the laboratory: speeding life-saving therapies to patients, automating tedious workflows, and improving results. We are partners in time and accelerate answers to critical questions through automation, with many of our 3,300+ global colleagues coming from the laboratory. This role is part of the Operations Department in Brazil and will be on site. It reports to the Latam Sales Operation Manager.

In this role, you will have the opportunity to:
  • Interact with customers to identify needs and determine appropriate action or escalate for further review.
  • Provide quotes, process sales orders, document customer complaints, and respond to customer service needs, including shipment, billing and warranty issues, and basic product inquiries.
  • Coordinate with sales, technical and logistics teams.
The Essential Requirements Of The Job Include
  • Strong understanding of Computer Administrative Tools (Windows, MS Office).
  • Language skills: fluent in Portuguese and Spanish; intermediate English.
  • Bachelor's Degree in related areas.
It would be a plus if you also possess previous experience in:
  • 2+ years of customer service experience.

Beckman Coulter Life Sciences, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Our programs contribute to life beyond the job. This position is eligible for a remote work arrangement and bonus/incentive pay where applicable. More information about benefits is available at Danaher Benefits Info.

Join our winning team today. We'll accelerate the real-life impact of tomorrow's science and technology as we partner with customers across the globe to solve their most complex challenges.

For more information, visit

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