Customer Support Specialist

Há 3 dias

Buenos Aires, Brasil Humand Tempo inteiro

En Humand ayudamos a las empresas a digitalizar sus procesos de comunicación interna, cultura y RR. HH. en un solo lugar. Nuestra software para empresas permite crear comunidades digitales que mejoran las relaciones, la productividad, la colaboración y el compromiso.

¿Te gustaría ser parte de la revolución digital en el ámbito de RRHH?

Estamos buscando un Customer Support Specialist para unirse a nuestro equipo de Customer Experience. Este rol es fundamental para generar un vínculo de confianza con el cliente, brindando una atención de excelencia con calidez humana.

Principales Responsabilidades
  • Brindar atención de calidad mundial a colaboradores de nuestros clientes más importantes.
  • Realizar el soporte diario de Humand en distintos clientes de Latinoamérica.
  • Identificar inconvenientes y ayudar a resolverlos con velocidad y calidez.
  • Contactar a los líderes de RR. HH. de distintas empresas, a quienes vas a brindarles apoyo y capacitación a la hora de resolver sus inquietudes.
  • Capacitar a nuestros clientes y educarlos con el uso de nuestra plataforma.
  • Realizar el reporting y seguimiento de sus inconvenientes, recopilando feedback para nuestro equipo de Producto.
  • Entender los problemas de los clientes para ayudarlos a mejorar sus procesos con ideas innovadoras para ellos.
  • Experiencia mínima de 2 años en Soporte al Cliente o Customer Experience.
  • Excelentes habilidades de comunicación, con empatía y simpatía.
  • Capacidad para manejar múltiples clientes en simultáneo y con agilidad.
  • Creatividad para pensar ideas de soluciones inteligentes: ir más allá del típico caso de uso para cada cliente encontrando 'hacks' y 'workarounds' a los obstáculos.
  • Capacidad de adaptación para el ambiente en constante evolución de una startup en muy rápido crecimiento.
  • Priorización y organización de tu tiempo y el de los clientes.

Nuestra misión es empoderar a las personas en el trabajo para hacerlas más felices y exitosas.

Nuestro propósito : Llevar felicidad al mundo del trabajo.

Conoce más sobre nosotros en:

#J-18808-Ljbffr

  • Customer Support Specialist

    Há 14 horas

    Buenos Aires, Brasil beBeeCustomer Tempo inteiro R$50.000 - R$90.000

    Job OverviewThis role involves providing exceptional customer service and technical support to clients via phone, email, or in-person.

  • Financial Support Specialist

    Há 16 horas

    Buenos Aires, Brasil beBeeAccounting Tempo inteiro R$45.000 - R$95.000

    Financial Support RoleThis is a high-level summary of the Accounting and Property Management Support role: The successful candidate will be responsible for maintaining accurate financial records and reports, performing support property management tasks, and providing exceptional customer service.Key Responsibilities:Maintenance of financial records,...

  • Trade Support Specialist

    Há 5 dias

    Buenos Aires, Brasil beBeeOperations Tempo inteiro R$80.000 - R$120.000

    Trade Support Specialist Role OverviewWe are seeking an analytical and detail-oriented individual to fill the Trade Support Specialist position.The ideal candidate will possess strong logical and analytical skills, with the ability to challenge existing processes and identify areas for improvement. They will also have excellent communication skills and be...

  • IT Support Specialist

    Há 5 dias

    Buenos Aires, Brasil Ryz Labs Tempo inteiro

    Join to apply for the IT Support Specialist role at Ryz Labs Join to apply for the IT Support Specialist role at Ryz Labs This position is located in C.A.B.A., Buenos Aires, Argentina.Ryz is looking for an IT Support Specialist who will provide technical assistance, support, and advice to our users and manage various IT systems, including computers,...

  • Building Customer Loyalty Specialist

    Há 8 horas

    Buenos Aires, Brasil beBeeLoyalty Tempo inteiro R$50.000 - R$80.000

    Loyalty & Engagement SpecialistWe are seeking a highly skilled professional to join our team as a Loyalty & Engagement Specialist. This is an exciting opportunity for someone who is passionate about building strong relationships with customers and driving loyalty at every touchpoint.Key Responsibilities:Develop and implement loyalty program strategies to...

  • Customer Technical Solution Specialist

    Há 16 horas

    Buenos Aires, Brasil beBeeTechnical Tempo inteiro US$130.000 - US$173.490

    Customer Technical Solution SpecialistThe primary role of this position is to collaborate with customers in delivering cutting-edge technical solutions and services. As a key player in our organization, you will be instrumental in understanding customer needs and providing tailored solutions that drive their success.Key Responsibilities:Design and build...

  • Trade Support Specialist

    Há 11 horas

    Buenos Aires, Brasil beBeeAnalysis Tempo inteiro R$72.000 - R$144.000

    Trade Support SpecialistThe Trade Support Specialist role involves supporting trade operations by providing timely and accurate information to various stakeholders.This includes uploading market data, performing reconciliations, resolving queries, producing management statistics, and completing operations projects. Key Responsibilities:Market Data Uploads:...

  • Coordinated Logistics Specialist

    Há 5 dias

    Buenos Aires, Brasil beBeeLogistics Tempo inteiro

    Coordinated Logistics SpecialistWe are looking for a Coordinated Logistics Specialist to join our dynamic team. In this role, you will be responsible for coordinating and dispatching field engineers to customer sites based on support tickets.Validate and process inbound site-related requests from customers.Manage site access requests for internal teams and...

  • Customer Support Agent

    Há 3 dias

    Buenos Aires, Brasil Patrianna Tempo inteiro

    Position Summary Patrianna is a rapidly growing product development company headquartered in Gibraltar, working to revolutionize the social casino gaming industry. We prioritize innovation, quality, and customer satisfaction, driven by a team of talented professionals from around the globe. If you're eager to contribute to a dynamic team and grow your...

  • Linux Desktop and Device Support Specialist

    Há 16 horas

    Buenos Aires, Brasil beBeeSupport Tempo inteiro R$80.000 - R$120.000

    Linux Desktop and Device Support SpecialistWe are seeking a skilled Linux engineer/administrator to join our team. As a leading provider of open source software and operating systems, we empower global enterprises and technology markets with our innovative solutions.We collaborate with industry leaders in various sectors, leveraging our expertise in...