Account Specialist

4 semanas atrás

São Paulo, São Paulo, Brasil Rekuten Global Trabalho remoto Freelance Tempo inteiro
Job Description:
The Account Specialist is responsible for timely and satisfactory execution of client digital marketing programs, contributing to client satisfaction and the achievement of client and Rakuten Advertising's revenue goals. This is a strong partnership role working closely with Account Managers and Clients to provide the utmost level of service.
In this role, you will gain experience managing client accounts to implement marketing strategies across multiple verticals including travel, luxury brands, business to business and specialty retail; to expand market reach, increase engagement, and maximize omni-channel digital campaigns.
- CV's submitted in English are preferred_
**Responsibilities**:
- Manage communication and act as liaison between publishers, advertisers, account managers, and clients
- Update client promotions, creative and communications as necessary
- Audit creative and placements as mandated by account team/client
- Ensure client issues are resolved in a timely manner
- Review partnered affiliate websites to identify optimization opportunities
- Monitor projects to ensure deadlines are met
- Prepare and run performance reports
- Create prospect lists using reports and independent research
- Attend client visits to review top-line program performance and marketing strategy
- Develop strategic plans to meet and exceed client goals
Required Skills and Experience:
Capabilities required:
- Proven track record of execution
- Technical Abilities: Must be able to quickly learn proprietary software to manage campaigns and report results. Solid proficiency with Excel for client-ready reports and presentations. Ability to learn PowerPoint and Rakuten tools and processes
- Communication Skills: Exemplary written and oral communication skills
- Detail orientation
- Attention to deadlines
- English intermediate level
- Five Principles for Success
- Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
- Always improve, Always Advance - Only be satisfied with complete success - Kaizen
- Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
- Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory
- Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
- Speed Speed Speed - Always be conscious of time - take charge, set clear goals, and engage your team

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