Customer Experience

We are seeking an experienced and dynamic Customer Experience (CX) Lead to oversee and drive the customer experience strategy across our client's portfolio of innovative products, including CXM, GamePark, PayLab, and DatGrid. As CX Lead, you will ensure that each product delivers exceptional, consistent customer experiences while maintaining operational...

Location: MaltaReporting Line: Reports to Customer Experience ManagerContract Type: Full-time or Part-timeDuration: 1st October 2025 – 31st May 2026Job Purpose / Summary:The Customer Experience Specialist will primarily support our Japanese customers encountering technical issues while playing games, address payment-related troubles, and provide bonuses...

Position OverviewThe Customer Service Agent is responsible for delivering exceptional customer service while actively promoting and selling the company's services. This role involves engaging with customers from diverse backgrounds to address their needs, resolve issues, and drive sales. The ideal candidate will possess a blend of sales skills and customer...

**Position Overview**: **Key Responsibilities**: - Provide excellent customer experience aligned with company values. - Provide proactive updates to customers when necessary to ensure smooth experience. - Collaborate with your team to identify and address any recurring customer issues. - Take ownership of customer inquiries and strive to provide seamless...

**Join a Leading Online Casino Gaming Company as a Dutch/Flemish-speaking Customer Support Representative** We are collaborating with a **top-tier Online Casino Gaming Company** that prides itself on delivering exceptional customer experiences. They are seeking a motivated **Customer Support Representative** fluent in **Dutch/Flemish** to join their team in...

Casumo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Join us at Casumo, where you are invited to be your authentic YOU-MO!**Company Overview**:Welcome to Casumo, your passport to a world of fun, excitement, and responsible gaming. We're an international online casino company...

EnergyCasino is a well-established, innovative online casino based on the sunny island of Malta.Over the years, we've strived to provide our customers with a first class gaming experience while helping our employees grow and achieve their career goals. We pride ourselves on being a customer-focused company, committed to providing exceptional service to our...

**Join a Leading Online Casino Gaming Company as a Dutch/Flemish-speaking Customer Support Representative**We are collaborating with a **top-tier Online Casino Gaming Company** that prides itself on delivering exceptional customer experiences. They are seeking a motivated **Customer Support Representative** fluent in **Dutch/Flemish** to join their team in...

Our client is seeking a **meticulous and results-driven Quality Assurance (QA) Specialist** to join their **Contact Center team in Malta**, supporting the **German and Austrian Sales Department**. This role is essential in ensuring **high-quality customer interactions, improving team performance, and maintaining company quality standards**. Working closely...

**Position Overview**:We are a pioneering organization specializing in the online gaming and entertainment industry. We are a young, dynamic, and innovative company seeking individuals who share the same entrepreneurial spirit and want their voices to be heard, and their ideas materialized. Join us, and you'll become part of a large, fast-paced,...