Longtail Partners Success Analyst

**GET TO KNOW US**
Wellhub (formerly Gympass*) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 countries. At Wellhub, you have the opportunity to build a career in a high-growth tech company that places wellbeing at the foundation of its culture, and contribute to making every company a wellness company.
- **Big news: Gympass is now Wellhub**
We are thrilled to announce our rebranding as Wellhub, marking a significant milestone in our journey. This transformation reflects our evolution from a "pass for gyms" to a comprehensive employee wellbeing solution. With our refreshed identity, we are poised to embark on an exciting new chapter of growth and expansion. We are elevating our offerings, including a completely new app experience and an expanded network of wellbeing partners. Learn more about it here.
**THE OPPORTUNITY**
We are hiring a LONGTAIL PARTNERS SUCCESS ANALYST for our PARTNERS team in SÃO PAULO
As a Longtail Partners Success Analyst, you will be a key member of the Wellhub Partner Success team, dedicated to nurturing and growing relationships with our small and medium-sized partners. You will be responsible for managing all aspects of the partner lifecycle, from onboarding and training to ongoing support and relationship development. This includes conducting complex negotiations, facilitating integrations with club management systems, and collaborating with other team members to refine and improve our overall partner strategy.
**YOUR IMPACT**:
- Relationship Management: Build and maintain strong relationships with assigned partners, acting as their primary point of contact within Wellhub.
- Technical Integration: Facilitate the integration of partner systems with Wellhub's platform, working closely with technical teams to ensure seamless connectivity.
- Negotiation & Agreement Management: Lead complex negotiations with partners, ensuring mutually beneficial agreements that align with Wellhub's strategic objectives.
- Cross-functional Collaboration: Work closely with other teams, including sales, marketing, and product development, to ensure a cohesive and effective partner experience.
- Live the mission: inspire and empower others by genuinely caring for your own well-being and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.
**WHO YOU ARE**
- Early-career professional: experience in customer service, sales, or success. Demonstrates a high degree of emotional intelligence, effectively managing personal emotions and understanding the emotional needs of others to build strong, productive relationships.
- Communication: Excellent verbal and written communication skills in Portuguese. English skills are a plus.
- Relationship builder: Strong interpersonal skills and a passion for building relationships with partners and internal teams.
- Eager to learn: A proactive approach to learning new skills and taking on new challenges.
- Adaptable: Able to thrive in a fast-paced environment and adapt to evolving roles and responsibilities.
- Collaborative: A team player who enjoys working with others to achieve shared goals.
- Ambitious: Eager to grow your career in partner management and make a meaningful impact on Wellhub's success
**WHAT WE OFFER YOU**:
We're a wellness company that is committed to the health and wellbeing of our employees. Our flexible program allows you to customize your benefits, according to your needs
Our benefits include:
**WELLNESS**: Health, dental, and life insurance.
**FLEXIBLE WORK**: For most, this will be a hybrid office structure but can vary depending on the needs of the role and employee preferences. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home.
**FLEXIBLE SCHEDULE**:Wellhubbers and their leaders can make the best decisions for their scope. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs.
**WELLHUB**: We believe in our mission and encourage our employees and their families to take care of their wellbeing too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted.
**PAID TIME OFF**: We know how important it is that our employees take time away from work to recharge.
Vacations after 6 months and 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + extra day off for your birthday.

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