Customer Success Coordinator
Há 7 horas
Get AI-powered advice on this job and more exclusive features. Executive Language Training - Elt Language Solutions pay range This range is provided by Executive Language Training - Elt Language Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Position: Customer Success Coordinator elt is a leading provider of language learning solutions for individuals and organizations. We are dedicated to helping our customers achieve their language learning goals through our innovative and personalized approach. Position Overview We are seeking a highly motivated and customer-focused individual to join our team as a Customer Success Coordinator. As a contractor, you will play a key role in ensuring the success of our customers by providing exceptional support and service. Key Responsibilities Serve as the main point of contact for customers, building strong relationships and providing timely and effective communication Understand and anticipate customer needs, and proactively provide solutions and recommendations to enhance their experience Onboard new learners and guide them through our services, ensuring a smooth and successful implementation Provide ongoing support to learners, troubleshooting issues and resolving any concerns that may arise Collaborate with cross-functional teams to improve processes and enhance the overall learner experience Monitor customer usage and performance, and identify opportunities for upselling and cross-selling our products and services Gather and analyze customer feedback, and provide insights to the team to drive product improvements and enhancements Keep up-to-date with industry trends and best practices, and share knowledge with the team to continuously improve our customer success strategies Qualifications Bachelor's degree in Teaching 2+ years of experience in teaching English (customer success or account management a plus) Strong communication and interpersonal skills, with the ability to build rapport and trust with customers Excellent problem-solving and critical thinking skills Ability to work independently and manage multiple tasks and priorities Fluent in English (both written and spoken) Location This is a remote position based in Brazil. You will have the flexibility to work from home. Contract Details This is a contractor position with competitive compensation. You will have the opportunity to work with a dynamic and diverse team, and make a significant impact on the success of our customers. Seniority Level Associate Employment Type Contract Job Function Management and Manufacturing Industries Education Administration Programs #J-18808-Ljbffr
-
Customer Success Analyst
2 semanas atrás
Brasília, Brasil Revenda Mais Tempo inteiroEstamos contratando Analista de Customer Success em Curitiba / PR Buscamos um(a) Customer Success generalista para atuar de forma estratégica e mão na massa no ciclo de Sucesso do Cliente. Essa pessoa será responsável por garantir uma experiência fluida desde o onboarding até a adoção contínua, realizando acompanhamento ativo da base, análises de...
-
Customer success analyst
3 semanas atrás
Brasília, Brasil Revenda Mais Tempo inteiroEstamos contratando Analista de Customer Success em Curitiba/PR Buscamos um(a) Customer Success generalista para atuar de forma estratégica e mão na massa no ciclo de Sucesso do Cliente. Essa pessoa será responsável por garantir uma experiência fluida desde o onboarding até a adoção contínua, realizando acompanhamento ativo da base, análises de...
-
Customer Success Manager
Há 4 dias
Brasília, Brasil TITAN Tempo inteirois a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager , you'll manage...
-
Customer Success Manager
2 semanas atrás
Brasília, Brasil TITAN Tempo inteirois a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager , you'll manage...
-
Customer Success Manager
3 semanas atrás
Brasília, Brasil TITAN Tempo inteirois a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager , you'll...
-
Customer Success
2 semanas atrás
Brasília, Brasil Netcred Tempo inteiroVocê gosta de criar conexões e tem um perfil proativo? Estamos em busca de um(a) Customer Success para integrar nosso time de campeões! Principais responsabilidades Retenção e Prevenção de Churn; Realizar o processo de onboarding de novos clientes, garantindo uma implementação bem-sucedida e uma ótima experiência; Identificar oportunidades de...
-
Assistente De Customer Success
2 semanas atrás
Brasília, Brasil Lattine Group Tempo inteiroEstamos em busca de talentos que queiram crescer junto com a transformação digital. Se você é movido por desafios, quer se desenvolver profissionalmente em um ambiente dinâmico, tem paixão por criar relacionamentos e interesse genuíno em tecnologia e inovação, essa pode ser a sua próxima grande oportunidade. Com a rápida evolução das soluções...
-
Assistente de customer success
3 semanas atrás
Brasília, Brasil Lattine Group Tempo inteiroEstamos em busca de talentos que queiram crescer junto com a transformação digital. Se você é movido por desafios, quer se desenvolver profissionalmente em um ambiente dinâmico, tem paixão por criar relacionamentos e interesse genuíno em tecnologia e inovação, essa pode ser a sua próxima grande oportunidade. Com a rápida evolução das soluções...
-
Customer Success Specialist
Há 8 horas
Brasília, Brasil Smarter Contact Tempo inteiroWe're expanding our Customer Success team and hiring a high-performing Customer Success Specialist. You will own the long-term success, retention, and expansion of active customers. This role is analytical, consultative, and performance-driven. You are a partner, not support. If you understand real estate investing, SMS performance, and how to turn data into...
-
Customer success
3 semanas atrás
Brasília, Brasil Netcred Tempo inteiroVocê gosta de criar conexões e tem um perfil proativo? Estamos em busca de um(a) Customer Success para integrar nosso time de campeões! Principais responsabilidades: Retenção e Prevenção de Churn; Realizar o processo de onboarding de novos clientes, garantindo uma implementação bem-sucedida e uma ótima experiência; Identificar oportunidades de...
