Order To Cash Manager

Há 4 dias


Rio de Janeiro, Brasil buscojobs Brasil Tempo inteiro

The OTC Manager is accountable for the implementation and execution of the Order to Cash process from end to end for complex programs as defined in the contract.

The OTC Manager interlocks with the CBU Director and cross-functional teams such as billing operations, sales operations, and cash collections, and has visibility of all financial, contractual, strategic, and risk-related information concerning the program.

The OTC Manager provides analysis of billing and presents it to the CBU Director for further action and correction plans.

The CBU OTC Manager shall define and deliver the invoicing and billing model for the Client program according to the contract and customization requests submitted by the client.

The OTC Manager shall manage the transformation billing plan according to the defined OTC strategy and Overall Program Transformation plan.

Coordinate end-to-end service delivery interlocks and flag any issues.

Accountable for the accuracy of commercial inventory used for billing.

Accountable for the overall accuracy of the bills and relying on the accuracy of orders.

Report internal KPIs to monitor OTC activities and quality.

Define additional KPIs (when applicable).

Report and monitor contractual OTC SLAs related to credits pay outs.

Manage continuous improvement to the OTC activities and execute the billing SIP (Service Improvement Plan).

The OTC Manager shall ensure coordination and proper involvement/collaboration of the contributors within and outside the CBU to guarantee the timely implementation of the defined OTC solutions according to the contract and validated planning & strategy.

The OTC Manager is accountable for the overall Order to Cash operations from end to end (Billing, Claims, Collection Support, Customer Billing Support, Change Management, Revenue Assurance, Reporting Support) to achieve high levels of client satisfaction.

Definition and follow-up of corrective actions to recover from low performance (quality, lead time, etc.).

Escalation level for resolution of high-impact disputes and the issuance of billing credits.

Provide Collection support on resolution of high past due amounts and meet DSO.

Implement a communication strategy to inform all stakeholders and provide regular reports. Manage internal and client stakeholder expectations.

Contribute in bids/extensions preparations to ensure OTC awareness and compliance of commitments being made and contribute as necessary to align terms and conditions with program requirements.

The OTC Manager shall contribute to the growth of the Intellectual Capital Process by ensuring quality documentation (accurate) is published and maintained in the relevant repositories.

About You

Fluent in Portuguese and Advanced English.

Advanced Skills in Excel.

Problem solver with analytical skills.

Proactive, self-motivated individual with strong verbal and written communication skills.

Preferred degree in Business.

Department

Orange Business International

Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

#J-18808-Ljbffr
  • Order To Cash Manager

    2 semanas atrás


    Rio De Janeiro, Brasil Orange Business Tempo inteiro

    About the RoleThe OTC Manager is accountable for the implementation and execution of the Order to Cash process from end to end for complex programs as defined in the contract.The OTC Manager interlocks with CBU Director and cross-functional teams such as billing operations, sales operations, and cash collections, and has visibility of all financial,...

  • Order to Cash Manager

    1 semana atrás


    Rio de Janeiro, Brasil Orange SA Tempo inteiro

    About the RoleThe OTC Manager is accountable for the implementation and execution of the Order to Cash process from end to end for complex programs as defined in the contract. The OTC Manager interlocks with the CBU Director and cross-functional teams such as billing operations, sales operations, and cash collections, having visibility of all financial,...


  • Rio de Janeiro, Brasil Orange Tempo inteiro

    About the RoleThe OTC Manager is accountable for the implementation and execution of the Order to Cash process from end to end for complex programs as defined in the contract. The OTC Manager interlocks with the CBU Director and cross-functional teams such as billing operations, sales operations, and cash collections, and has visibility of all financial,...

  • Order to Cash Manager

    2 semanas atrás


    Rio de Janeiro, Brasil Orange Business Tempo inteiro

    About the Role The OTC Manager is accountable for the implementation and execution of the Order to Cash process from end to end for complex programs as defined in the contract. The OTC Manager interlocks with CBU Director and cross-functional teams such as billing operations, sales operations, and cash collections, and has visibility of all financial,...

  • Order to Cash Manager

    3 semanas atrás


    Rio de Janeiro, Brasil Orange Business Tempo inteiro

    **Votre rôle**: The OTC Manager is accountable for the implementation and execution of the Order to Cash process from end to end for complex programs as defined in the contract. The OTC Manager interlocks with CBU Director, and cross functional team such as billing operations, sales operations and cash collections and has visibility of all financial,...

  • Front desk supervisor

    4 semanas atrás


    Rio de Janeiro, Brasil Accor Hotels Tempo inteiro

    Job DescriptionTitle: Front Desk Supervisor Reports To: Front Office Manager/Rooms Manager Supervises: Front Desk Agents, Valets General Purpose: The Front Desk Supervisor handles internal and external guest issues, in the absence of the manager. Operating primarily from the front desk, this position ensures all front desk and valet functions are...


  • Rio de Janeiro, Rio de Janeiro, Brasil The Bushcraft Company Tempo inteiro

    Project Financial Controller Job DescriptionBenthic, part of Acteon Group, is a complete end-to-end provider of geotechnical consulting, engineering, design, and data acquisition services.We strive to deliver the highest standard of service safely, efficiently, and to our client's full satisfaction.Job OverviewResponsible for financial control of projects...


  • Rio De Janeiro, Brasil Sienna Charles Tempo inteiro

    Summary: Sienna Charles, the premier ultra-luxury travel and lifestyle company featured in top-tier press such as the WSJ, the FT, Robb Report, and more, is looking for a Performance Marketing Manager with a successful track record to drive revenue, user acquisition, and brand awareness. The person in this role will be responsible for outlining and executing...

  • Office Manager

    6 meses atrás


    Rio de Janeiro, Brasil al Green Solar llc Tempo inteiro

    We are looking for an Office Manager to organize and coordinate administration duties and office procedures. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety. What does an Office Manager do? Ultimately, the Office manager should be able to ensure the smooth...

  • Assistant Project Manager

    2 meses atrás


    Rio de Janeiro, Brasil Lloyd's Register Group Tempo inteiro

    **The role** - Responsible for managing single/multiple projects aligned with LR Commercial Bid Notice - Assist in data collection, analysis and presentation of reports as required ensuring good quality of work and aligned to the KPI’s and agreed processes - Delivering services to internal/external clients including technical assistance to Project Managers...


  • Rio de Janeiro, Brasil SBM Offshore Tempo inteiro

    **Req Id**:14361**Job Family**:Operations - Production**Location**:Rio de Janeiro, BR, 20021-290**Our Vision.** - SBM Offshore believes the oceans will provide the world with safe, sustainable and affordable energy for generations to come. We share our experience to make it happen.**Our Profile.** - We design, build, install and operate offshore floating...


  • Rio de Janeiro, Brasil Stealth Manager - White Label Agency Tempo inteiro

    Contratação modelo PJ full time100% remotoSalario: R$4000-5000É necessário inglês fluenteYour Role:As Junior Account Manager, you will be at the forefront of client relationships, ensuring the seamless execution and success of marketing campaigns. Your responsibilities will include:Effective Communication:Liaise with teams and clients to maintain clear...

  • Assistant Project Manager

    2 meses atrás


    Rio de Janeiro, Brasil Lloyd's Register Group Tempo inteiro

    The role Responsible for managing single/multiple projects aligned with LR Commercial Bid Notice Assist in data collection, analysis and presentation of reports as required ensuring good quality of work and aligned to the KPI’s and agreed processes Delivering services to internal/external clients including technical assistance to Project Managers as...

  • Account Associate

    8 meses atrás


    Rio de Janeiro, Brasil Orange Tempo inteiro

    Owns and drives organic growth and upselling cross-functional activities, with solid customer engagement / relationship and account management team alignment - Owns end to end Quote to Order process and Sales Operations related activities for medium to large sized accounts - Accountable to drive Organic growth upselling activities - For Integration Services:...


  • Rio de Janeiro, Brasil Orange Tempo inteiro

    **votre rôle**: - Accountable for the on-time delivery of all service orders in the assigned local country/ies. - Meet or exceed the targets set by the management with regards to Customer Satisfaction TDD/CDD (Target/Committed Delivery Date) and LTC (Lead Time to Connect) Overdue Orders Database(s) accuracy Quality of 1st time installation -...

  • Product Sales Manager

    6 meses atrás


    Rio de Janeiro, Brasil Wärtsilä Tempo inteiro

    **Product Sales Manager**: Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we - Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. We want to transition the world towards...

  • Local Delivery Manager

    6 meses atrás


    Rio de Janeiro, Brasil Orange Tempo inteiro

    **votre rôle**: - Accountable for the on-time delivery of all service orders in the assigned local country/ies. - Meet or exceed the targets set by the management with regards to: - Customer Satisfaction - TDD, RTDD, ITDD, NS#3 and associated metrics - Management of Gold and Sesam orders - Database and dispatch accuracy - Quality of 1st time...

  • Account Associate

    7 meses atrás


    Rio de Janeiro, Brasil Orange Tempo inteiro

    **votre rôle**: - Owns and drives organic growth and upselling cross-functional activities, with solid customer engagement / relationship and account management team alignment - Owns end to end Quote to Order process and Sales Operations related activities for medium to large sized accounts - Accountable to drive Organic growth upselling activities - For...

  • Local Delivery Manager

    3 meses atrás


    Rio de Janeiro, Brasil Orange Business Tempo inteiro

    **Votre rôle**: This person will be responsible for the implementation of the new Disruptive project in the region. This project aims to create a new framework for the Internal Projects delivery for POP/Circuit optmization. - Accountable for the on-time delivery of all service orders in the assigned local country/ies for Internal Orders. - Meet or exceed...


  • Rio De Janeiro, Brasil Stealth Manager - White Label Agency Tempo inteiro

    Contratação modelo PJ full time 100% remoto Salario: R$4000-5000 É necessário inglês fluente Your Role: As Junior Account Manager, you will be at the forefront of client relationships, ensuring the seamless execution and success of marketing campaigns. Your responsibilities will include: Effective Communication: Liaise with teams and clients to...