Technical Account Manager

2 semanas atrás

Rio de Janeiro, Brasil Launch Potato Tempo inteiro
**WHO ARE WE?**
Launch Potato is a digital media company with a portfolio of brands and technologies. As The Discovery and Conversion Company, Launch Potato's mission is to be the most innovative, tech-enabled media company connecting consumers to the world's leading brands.
The company is headquartered in vibrant downtown Delray Beach, Florida, with a unique international team across more than a dozen countries. Launch Potato's success comes from a diverse, energetic culture and high-performing, entrepreneurial team.
**YOUR ROLE**
**SUCCESS LOOKS LIKE**
- Building, setting up and test tracking urls across all campaigns
- Ensuring proper tracking and reporting for all inbound and outbound clicks with our advertising partners
- Reconciles reporting between our internal tracking platforms and external client platforms
- QA and setting up new creatives, offers, asking and answering questions to ensure everything is rendering as expected
- Providing feedback and task work to account managers and sales
- Communicating directly with clients to ensure campaigns are set up seamlessly
- Conducting investigations when there is a campaign discrepancy or malfunction
- Reviewing platform documentation and internal product setup to find areas of improvement
- Being responsible for analyzing server logs and making sure we are receiving the correct data
- Communicating with internal stakeholders on product improvements and process efficiencies to impact company output and revenue.
- Analyze ad hoc performance reports and make recommendations to the delivery and success of the campaign.
**WHAT YOU NEED TO SUCCEED**
- 3+ years of ad ops experience and expertise in digital advertising (required) and programmatic (nice to have) ecosystems
- Experience with Postback URL tracking required
- Proficient in setting up CPC, CPA, CPL, CPI, CPM, and Ping Post offer types
- Experience with Tune, CAKE, Appsflyer, Adjust or similar tracking platforms
- Proficiency in SQL, HTML, javascript, XML, and JSON are nice to have
- Comfortable reading and understanding technical documentation
- Experience using Looker, Tableau, Google Analytics or similar BI tools
From Day One, we've been committed to having a diverse, inclusive team and culture. We are proud to be an Equal Employment Opportunity company. We value diversity, equity, and inclusion.
We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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