Customer Care Specialist, EdAssist

2 semanas atrás


Rio de Janeiro, Brasil Bright Horizons Tempo inteiro

Overview

Employer Industry: Childcare Services

Why consider this job opportunity
  • Salary up to $18.75 per hour
  • Opportunity for career advancement and growth within the organization
  • Comprehensive benefits package including medical, dental, and vision insurance
  • 401(k) retirement plan with employer contributions
  • Supportive and collaborative work environment
  • Recognized as one of the “100 Best Companies to Work For” by FORTUNE magazine
What to Expect (Job Responsibilities)
  • Respond to parent inquiries by assessing their childcare needs and promoting the employer's childcare centers
  • Maintain a high level of energy and enthusiasm for the employer's mission, values, and philosophy
  • Ensure high customer satisfaction with both internal and external customers
  • Answer incoming calls promptly, adhering to service level standards
  • Meet minimum performance standards consistently
What is Required (Qualifications)
  • Must be available and punctual for scheduled work shifts
  • Minimum educational requirement: High School Diploma or GED
  • Exceptional phone and listening skills
  • Strong written and verbal communication abilities
  • Ability to maintain a high level of customer satisfaction
How to Stand Out (Preferred Qualifications)
  • Previous experience in customer service or sales, particularly in a childcare or educational setting
  • Familiarity with childcare practices and parents' concerns regarding childcare
  • Demonstrated ability to work in a team-oriented environment

#ChildcareServices #CustomerCare #CareerOpportunity #EmployeeBenefits #Teamwork

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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