Customer Support Specialist

Há 3 dias


Feira de Santana, Brasil Monments Hr Group Tempo inteiro

Role DescriptionThis is a full-time on-site role for a Customer Support Specialist based in Feira de Santana, BA.
The Customer Support Specialist will be responsible for providing exceptional customer support and ensuring customer satisfaction.
Key tasks include responding to customer inquiries, troubleshooting technical issues, and providing technical support.
The role also involves maintaining accurate records of customer interactions and working closely with other teams to escalate and resolve issues efficiently.QualificationsCustomer Support and Technical Support skillsStrong Interpersonal Skills and Customer Satisfaction abilitiesAnalytical Skills for troubleshooting and resolving issuesExcellent written and verbal communication skillsAbility to work effectively in a team and independentlyExperience in a similar role is a plusBachelor's degree in a relevant field is preferred


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