
Skate Program Supervisor
1 semana atrás
Skate Program Supervisor - Ice in Paradise at The Sports Facilities Companies. Location: Goleta, CA. Department: Operations. Reports to: General Manager. Status: Part-time (Non-Exempt).
Ice in Paradise is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Goleta, CA. The team is dedicated to fun, fulfillment and service, fostering growth for participants and staff alike. Ice in Paradise is managed by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC provides a collaborative culture focused on career growth and service excellence. We are growing rapidly and seek high performers to join us.
Position SummaryThe Skate Program Supervisor is responsible for all skate programming including group lessons, camps/clinics, teams, and additional programming options. This role creates a first-class skating experience for participants, instructors, officials, and spectators across all offerings.
Responsibilities- Directly align with the SFM Statement and Core Values
- Execute all aspects of the skate program
- Provide effective training, workflow structure, and leadership for the skate program
- Effectively manage all aspects of the program/camp registration process
- Create efficient purchasing/registration experience for all program participants
- Develop class structures and schedules that support skater progression, skill development, and retention
- Recruit, train, and mentor instructors to deliver high-quality instruction and exceptional guest service
- Build and maintain strong relationships with skaters, families, and local skating organizations to foster a positive and inclusive skating community
- Monitor program performance, enrollment trends, and participant feedback to assess effectiveness and implement improvements
- Oversee the organization and execution of shows, exhibitions, and competitions, showcasing skater development and promoting the program
- Ensure participants keep locker rooms neat and clean
- Serve as Manager on Duty as needed
- Other duties as assigned by management
- 3-5 years in skate program management or related field is preferred
- Comprehensive knowledge of figure skating levels and requirements
- Must be a member in good standing with ISI and/or USFS
- Knowledge of recreational/facility management software programs
- Excellent interpersonal and problem-solving skills
- Team-oriented attitude
- Strong verbal and written communication skills
- Excellent computer skills, including Word, Excel, PowerPoint, etc.
- Ability to work a flexible schedule (nights, weekends, holidays, and long hours)
- Current CPR/AED/First Aid certification or willingness to obtain within 90 days of hire
- Must be able to lift 50 pounds waist-high
- Ability to sit or stand for extended periods, and to squat, stoop or bend
- May work in cold environments for extended periods
- Will be required to operate a computer
- Facility has intermittent noise
Salary: $20 - $25 per hour
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