Account Growth Specialist

4 semanas atrás

São Paulo SP, Brasil beBeeCustomerCentric Tempo inteiro
Job Description

The Commercial Account Executive plays a pivotal role in driving business growth and customer satisfaction. This individual is responsible for managing and expanding existing customer relationships, while proactively identifying new opportunities to increase revenue.

This role demands a strong understanding of customer needs, complex sales projects, and the ability to build and maintain long-term relationships. The successful candidate will possess a proven track record of exceeding sales targets, ensuring seamless communication with key decision-makers, and fostering a culture of customer-centricity within the organization.

Key Responsibilities
  • Develop and execute account plans to achieve revenue growth and customer satisfaction goals.
  • Build and maintain strong relationships with key decision-makers at existing customer accounts, ensuring customer satisfaction and retention.
  • Proactively identify and pursue new business opportunities within existing accounts.
  • Conduct regular account reviews and provide insightful business reviews to customers.
  • Work closely with other departments (including pre-sales, product, legal, and marketing) to support customer success.
Required Skills and Qualifications
  • Proven track record of success in a sales role, preferably in the software industry.
  • Experience with long sales cycles, request for proposals, and public tenders.
  • Strong understanding of the software development lifecycle and enterprise IT environments.
  • Experience with open source software, API management, and IAM technologies.
  • Excellent communication, presentation, and interpersonal skills.
  • Strong negotiation and closing skills.
  • Ability to build and maintain strong customer relationships.
  • Strong analytical and problem-solving skills.
  • Proficiency in CRM systems (e.g., Salesforce) and other sales tools.
  • Native language proficiency, with fluency in English; Spanish is a plus.
  • Bachelor's degree or equivalent preferred.
Benefits
  • A competitive compensation package.
  • A flexible work environment that values both hard work and flexibility.
  • A comprehensive benefits package, including health, dental, and life insurance for you and your family.
  • An opportunity to work with cutting-edge technologies.
  • An opportunity for professional growth and development.
  • A fully remote position with frequent short travel.
Others

We've built our business on a commitment to diversity and inclusion. We believe it's essential to foster an environment that values and respects each individual's strengths, perspectives, and ideas. Doing so not only drives innovation but also ensures that we can create superior experiences for our customers, partners, and employees worldwide. We value the diversity of our team regardless of race, ethnicity, religion, gender, age, national origin, disability, sexual orientation, or veteran or marital status, and we do not tolerate any form of discrimination.

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