Associate Director, Program Manager

Há 8 horas

São Paulo, São Paulo, Brasil RGA Tempo inteiro

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About R/GA
In our 40-year history, we've changed a lot—from a culture-defining film title studio (Superman, Alien, Ghostbusters); to an interactive advertising agency; to an award-winning product and marketing agency with design, technology, communications, ventures and IP practices. We like change, and like to navigate our clients through it too.

About R/GA
In our 40-year history, we've changed a lot—from a culture-defining film title studio (Superman, Alien, Ghostbusters); to an interactive advertising agency; to an award-winning product and marketing agency with design, technology, communications, ventures and IP practices. We like change, and like to navigate our clients through it too.
Our approach to work is always human first. This unwavering focus helps us create meaningful and memorable experiences that live across digital platforms and often blur the line between the digital and real worlds. We believe disruptive thinking happens when you collide experts in design, technology and culture.
About The Role
As an Associate Director, Program Management, you'll take ownership of some of R/GA's most complex programs, setting the pace for teams and delivering world-class work from kickoff through final delivery. You'll lead multidisciplinary teams, establish project plans and budgets, guide client engagements, and ensure delivery aligns with scope, strategy, and business goals.
This role is both strategic and operational. You'll work closely with clients and internal leads to define how we work and what we deliver—balancing quality, profitability, and team health. You'll set the standard for collaboration, communication, and clarity, while mentoring junior team members and helping drive growth across your portfolio.
Here's what you should know if you want to be an Associate Director, Program Management at R/GA:
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Partner with clients to define project scope, including goals, deliverables, timelines, and budget Lead the authoring and negotiation of SOWs and PCNs, confidently presenting rationale and ensuring alignment throughout. Identify and lead new and organic business opportunities by vetting RFPs, aligning internal capabilities, and crafting strategic proposals that drive sustained client growth Manage mid- to large-size teams to execute complex and often simultaneous projects Maintain project momentum through task management, issue tracking, and clear documentation Communicate regularly with teams and clients, providing status updates and escalating risks as needed Mentor junior team members, fostering accountability and guiding problem solving, ownership, and engagement Build strong client partnerships by deeply understanding their strategy, delivering high-quality work and consistently communicating key project updates Maintain client satisfaction and confidentiality, proactively sharing feedback with internal teams while demonstrating a strong commitment to service and trust Define success metrics with clients and analyze performance against KPIs, ensuring objectives are clear and ROI targets are met Develop achievable budgets, schedules, SOWs & PCNs, ensuring all financials are documented and aligned to scope Track and report weekly on project financial health including Estimates at Completion (EAC), surfacing risks early and resolving overburns through budget reallocation, PCNs, and rescoping Partner with Finance to manage OOP costs and Accounts Receivable and non-billable budgets aligned with

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