Deal Desk Analyst

4 semanas atrás

São Paulo, São Paulo, Brasil TRACTIAN ?? Tempo inteiro

Join to apply for the Deal Desk Analyst role at TRACTIAN

The Global GTM Operations Team at TRACTIAN supports our GTM teams across the U.S., Brazil, and Mexico. We are a foundational team building the data infrastructure, systems, and processes that support our GTM organization and directly impact the customer experience.

What You'll Do
  • As the Deal Desk lead, you will manage the deal desk and renewal function for the Brazil Sales team — currently our largest region. You will support the Sales and Customer Success teams in structuring and approving deals, coordinating renewal workflows, ensuring pricing consistency, and serving as a connective layer between frontline teams and back-office systems.
Responsibilities
  • Analyze and structure sales and renewal agreements to meet customer needs and internal policies.
  • Evaluate deal profitability, compliance risks, and revenue recognition impact.
  • Guide Sales and CS teams on pricing, discounts, and deal structures.
  • Work closely with Legal, Finance, and Sales to secure approvals and resolve blockers.
  • Manage and improve the deal desk and renewal workflows to drive efficiency.
  • Ensure deals follow company policies, legal standards, and margin guidelines.
  • Create dashboards and reports on deal trends, pipeline, and performance.
  • Identify risks early in negotiations and take action to mitigate them.
  • Share best practices and standardize templates for repeatable deal types.
  • Improve CRM workflows (HubSpot) and integrate deal desk data.
  • Help automate approval processes and improve deal forecasting.
  • Document processes and train GTM teams on deal desk usage.
Requirements
  • 3+ years of experience in Deal Desk, Sales Ops, Revenue Ops, or Commercial Finance, preferably in a fast-paced B2B SaaS environment.
  • Deep understanding of deal structures, commercial terms, and B2B pricing models.
  • Strong working knowledge of CRM and CPQ systems (HubSpot and PandaDoc are a plus), with experience building scalable workflows and approval processes.
  • Ability to work cross-functionally with Sales, CS, Legal, and Finance to resolve deal blockers and increase velocity.
  • Excellent problem-solving skills with a drive for automation and scale.
  • Ability to collaborate across teams and communicate technical concepts to non-technical stakeholders.
  • Comfortable working independently in a fast-paced environment.
  • Alignment with TRACTIAN's mission and values.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Business Development and Sales
Industries
  • Software Development

Note: This description reflects the responsibilities and requirements of the role and is intended for informational purposes only.

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