Learning & Development Senior Manager

If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.

We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).

To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world's leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.

Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.

The Learning and Development (L&D) plays a critical role in fostering employee growth, improving performance, and supporting organizational goals. It involves identifying skill gaps, designing and delivering training programs, and creating opportunities for continuous learning. L&D empowers employees to reach their full potential while helping the organization stay agile, competitive, and future-ready.

• The Learning & Development Senior Manager is responsible for designing and implementing strategies to enhance employee growth, leadership development, and organizational capability.
• This role involves assessing business needs, identifying skill gaps, and developing targeted learning programs that drive performance and career progression.
• The Senior Manager will lead the creation of comprehensive training frameworks, including leadership development, functional upskilling, and soft skills enhancement.
• Additionally, they will collaborate with business leaders and HR partners to build a strong learning culture, leveraging data-driven insights to measure training effectiveness and continuously refine development initiatives.
• This role requires a proactive approach to talent planning, coaching, and fostering an environment where employees are empowered to reach their full potential.

• The Learning & Development Sr Mgr requires a strong mix of strategic thinking, instructional design, and leadership development expertise.
• 10+ years of experience
• The ideal candidate should have deep knowledge of learning methodologies, adult learning principles, and training program design to create impactful development initiatives.
• Strong analytical and data-driven decision-making skills are essential to assess training effectiveness and optimize programs.
• Additionally, the role demands excellent stakeholder management and communication skills to collaborate with leaders, HR partners, and employees at all levels.
• Expertise in coaching, facilitation, and change management is crucial to drive a continuous learning culture.
• Adaptability, creativity, and a proactive approach to talent development will be key to success in this role.

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that's why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

Diversity is not a future vision or a wish for something we want someday; it is a non-negotiable value of who we are today.

We embrace inclusion, plurality, and respect, and to achieve this, we rely on the governance of the Diversity Committee, which works alongside HR, our leadership, and identity groups—99Adapta, 99Afro, 99Colors, 99Women, and 99Families.

This is our ongoing journey, with much more still to come.

We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).