(Spanish and English) Customer Success Specialist
3 semanas atrás
(Spanish and English) Customer Success Specialist (Brazil, remote) 2 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let's see what it takes What you will do Provide support as a trusted advisor for customers via emails, chats, social media, and video calls Assist and onboard new customers Develop digital marketing strategies Provide weekly, bi-monthly, or monthly strategic guidance to customers Ensure smooth customer engagement through proactive outreach Offer best practices on product usage and marketing strategies Keep customers updated on product releases and new features Identify and escalation issues to the appropriate teams What you need to succeed in this role Fluent Spanish (at least C1) and English B2 At least 1-2 years of experience in customer success-related roles Strong digital marketing knowledge Experience in e-commerce, SaaS, project management, or marketing Comfortable using Zoom, Intercom, Mixpanel, Hubspot, G-Suite, and e-commerce platforms Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload) Will be a plus Sales experience Previous experience as an Account Manager Benefits and Perks Flexible schedule Opportunity to work fully remotely Inclusive international environment Compensation in USD Good bonuses for referring friends Paid intensive training and probation Work-life balanceResponsive management interested in your growth and long-lasting cooperation Greenhouse conditions for self-development Who are we? SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills Visit our website: DISCLAIMER We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits. Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice. Seniority level Associate Employment type Contract Job function Customer Service Industries IT Services and IT Consulting Referrals increase your chances of interviewing at SupportYourApp by 2x Sign in to set job alerts for “English Specialist” roles. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
-
Customer Success Specialist
4 semanas atrás
Salvador, Brasil JoomPulse Tempo inteiroJoom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential, and explore profitable ways to expand your business. Joom Pulse helps make...
-
Customer Support Specialist
3 semanas atrás
Salvador, Brasil Hitch Equity Tempo inteiroCustomer Support Specialist – Fintech SaaS (Remote)About HitchHitch is a rapidly growing fintech platform that powers digital home equity and non-QM lending experiences for banks, credit unions, and mortgage lenders. Our technology enables lenders to originate and manage HELOC, DSCR, and bridge loans through a modern white-label point of sale, broker...
-
Bilingual OPI Interpreter Spanish
Há 7 dias
Salvador, Brasil Intelex LLC Tempo inteiroAbout Us: Intelex Outsourcing specializes in providing accurate Over-the-Phone Interpreting (OPI) and Video Remote Interpreting (VRI) services across various industries. Our interpreters facilitate transparent communication between Limited English proficiency (LEPs) patients and Doctors in the USA, Canada and the UK, ensuring messages are conveyed accurately...
-
Customer Support Specialist
2 semanas atrás
San Salvador, Brasil Scalesource Tempo inteiro R$12.000 - R$24.000 por anoCustomer Support Specialist (Temp-to-Hire)Company: Bungii (Logistics)Compensation: $1,200 USD/monthContract Type: Temp-to-Hire (Start temporary, with potential for long-term)Role: Customer Support Specialist – Driver Communications Why Join Us?Are you ready to grow your customer support career in a fast-paced, tech-driven logistics company? This role puts...
-
Customer Success Manager
Há 6 dias
San Salvador, Brasil Applaudo Studios Tempo inteiro US$60.000 - US$120.000 por anoJob Description About YouYou are someone who thrives on building long-term relationships, driving business growth, and ensuring client satisfaction. You enjoy working at the intersection of customer experience and business strategy, turning complex challenges into collaborative opportunities. You're passionate about delivering measurable impact, influencing...
-
Head Of Customer Success Engineering
1 semana atrás
Salvador, Brasil Bebeecustomersuccessmanager Tempo inteiroCustomer Success Engineering ManagerOur organization is seeking a seasoned professional to lead our Customer Success Engineering team.Drive the team's in-depth knowledge of indicators of success using data and analytical skills.Present implementation plans to technical teams, ensuring seamless project execution.Manage a distributed team of high-performance...
-
Head of Customer Success Engineering
1 semana atrás
Salvador, Brasil beBeeCustomerSuccessManager Tempo inteiroCustomer Success Engineering Manager Our organization is seeking a seasoned professional to lead our Customer Success Engineering team. Drive the team's in-depth knowledge of indicators of success using data and analytical skills. Present implementation plans to technical teams, ensuring seamless project execution. Manage a distributed team of...
-
Customer Service Specialist
1 semana atrás
Salvador, Brasil Virtual Latinos Tempo inteiroJoin the Virtual Latinos Community!With over 5,000+ VA's hired that are part of our community and 2,500+ companies helped , Virtual Latinos stands out as the first American company connecting exceptional virtual professionals from Latin America with small businesses and entrepreneurs across the US, Canada, and beyond. Within our community, 10+ new job...
-
Customer Growth Expert
Há 6 dias
Salvador, Brasil beBeeCustomer Tempo inteiroKey Role: We are seeking a proactive, customer-focused expert to foster strong client relationships, enhance user satisfaction, and support seamless product adoption and retention. Develop and maintain strong client relationships, ensuring alignment with customer needs Provide fast & full answers to clients' questions and support for their problems Keep...
-
Customer Success Analyst
3 semanas atrás
Salvador, Brasil Closir Tempo inteiroJob Title: Customer Success Analyst Location: Remote Employment Type: Contractor Team: Customer Success About us: Closir is a UK-based investor relations (IR) support services provider. For over a decade we have been entrusted by blue chip companies around the world to help them achieve their IR objectives due to our intimate knowledge of the global...
