Customer Service Import and Export

4 semanas atrás

São Paulo, São Paulo, Brasil Evonik Tempo inteiro
What we offer
You will work on exciting and challenging topics together with a team in an ultra-modern, innovative and creative environment. Intensive on-the-job training with expert colleagues guarantees you will quickly become familiar with your duties and perform them independently. Performance related pay and the opportunity for personal and professional development are of course part of the package. Since 2009 Evonik Industries AG has been certified as a family-friendly company by the German Hertie Foundation.
Click on the link to learn more about Evonik from our employees:
RESPONSABILIDADES
- Fazer contatos (por telefone ou pessoalmente) para alocar clientes existentes ou potenciais para estabelecer um contato e construir um relacionamento.
- Realize atividades padrão de atendimento ao cliente e lidar com consultas simples do cliente.
- Entrevistar o cliente, usando um simples roteiro de vendas padrão para entender os requisitos do cliente.
- Certifique-se de que os detalhes básicos dos clientes mantidos no sistema sejam precisos e anotem as ações de acompanhamento que foram prometidas, juntamente com notas de ações tomadas durante cada chamada de vendas.
- Organize o próprio horário de trabalho todos os dias, de acordo com a mudança de prioridades.
- Use o software padrão do escritório para realizar a formatação básica em letras, em memorandos e em relatórios rotineiros.
**Requisitos**:
- Educação Básica - Ensino Médio
- Experiência sólida e compreensão de procedimentos ou sistemas simples.
- Nenhum
- Utiliza habilidades eficazes de comunicação verbal com orientação (mas não sob supervisão constante) para expressar ideias, solicitar ações e formular planos ou políticas.
- Trabalha com orientação (mas não sob supervisão constante) para desenvolver planos apropriados ou executar ações necessárias, com base em recomendações e requisitos.
- Trabalha sob orientação (mas não sob supervisão constante) para planejar, organizar, priorizar e supervisionar as atividades, a fim de cumprir com eficiência os objetivos de negócio.
- Presta suporte a processos de negócios, com orientação mas não sob supervisão constante, compreendendo e efetivamente utilizando os equipamentos padronizados de escritório e pacotes padronizados de software.
- Aplica o entendimento do ambiente e objetivos de negócios para desenvolver soluções, com orientação, mas não sob supervisão constante.
- Realiza pesquisas e analisa dados, com orientação (mas não sob supervisão constante), a fim de desenvolver uma compreensão abrangente das condições do cliente e do mercado que permitam o máximo retorno sobre os investimentos.
- Trabalha sob orientação (mas não sob supervisão constante) para desenvolver, monitorar, interpretar e entender as políticas e procedimentos, garantindo que eles estejam alinhados às estratégias e objetivos organizacionais.
Your Application
careers
- portal
- Further information about Evonik as Employer can be found at

Your Talent Acquisition Manager:
Company is
Evonik Brasil Ltda.

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