Head P&C Claims Latin America

In this position you will lead P&C Claims management in the Market Unit Latin America and Caribbean.

Heading the team of experienced Claim Experts across Latin America and the Caribbean; management of people and actively contributing to the development of teams and individuals.

Managing the P&C claims portfolio in the Latin America and Caribbean region: ensuring strategy on large claims, paying the right claims, consistency and adequacy of case reserves, timely and accurate reporting both on individual claims as well as portfolio level and actively solving problems to avoid surprises.

Promoting Swiss Re's brand by building a network with key regional stakeholders including Swiss Re staff, clients, brokers, and other stakeholders. Providing thought leadership on key topics that impact the industry and the strategy of Swiss Re within the relevant markets.

Leading, shaping, and implementing the P&C Claims strategy for the Latin America and Caribbean region in alignment with relevant stakeholders and Swiss Re's overall business strategy for the region; understanding and using market trends and developments.

Providing strong leadership and advocacy on behalf of P&C Claims matters at relevant market, client interactions and market bodies.

Driving impactful client-related projects in support of our value proposition, providing strong links to the strategy. In addition, coordinating P&C Claims management actions and engagement with stakeholders.

Delivering a strong link and feedback loop maintained between the Market Unit, Global Claims, the Centre of Excellence Claims, (Client) Underwriters, Risk Management, Finance, and other areas. Ensuring plans are fully embedded in the market strategies in all client segments.

Review and coordinate Governance and Compliance-related topics.

Our team consists of 7 highly knowledgeable claims experts with a diverse set of backgrounds, located in Mexico City, Bogota and Sao Paulo. Heading the team, you will report directly to the Market Unit Head of Latin America and the Caribbean. You will be part of the Latin America and Caribbean Leadership Team and will contribute relevantly in terms of strategy, leadership, and functional content as well as with more general, market- and business-related insights.

We are seeking a strong leader with an engaging personality who leads by example and lives and fosters the Corporate Values in daily business activity. You are a self-confident, self-steering, curious individual with influential skills, ready to speak to relevant clients and partners.

Moreover, you have :

• At least 7 years of experience in strong re / insurance P&C portfolio-based claim handling, including an excellent understanding of markets, products, trends, and developments.
• Seasoned personality to represent Swiss Re at clients' senior and executive management level.
• Ability to manage a team of experts, involving diverse cultures and backgrounds, as well as to connect the dots end-to-end and build effective working relationships with partners across markets / different functional areas.
• Inspirational leadership with the ability to align talent with the strategy and stimulate transformation and adaption.
• Excellent interpersonal skills; motivational coach who promotes team work and cooperation across teams and functions.
• Strong financial and statistical acumen with understanding of reserving rationale and the resulting impacts; ability to take holistic view of performance and initiate appropriate action.
• Experience in dealing with challenging situations while keeping balance and attentiveness.

About Swiss Re

Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and / or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.

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