Brazil Business Control Manager

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The Global Markets Business Controls Office (“GM BCO”) is responsible for the creation, maintenance and oversight of a robust supervision and control infrastructure. With a primary focus on risks stemming from market manipulation and unauthorized trading, our mandate extends to cover broader compliance with regulatory rules and guidance in partnership with the business Front Line Unit (“FLU”).
We are a global group with teams in many locations including New York, Charlotte, London, Paris, Hong Kong and São Paulo providing control oversight to Sales, Trading, Electronic/Algorithmic and Research businesses across Global Markets in respect of regulatory and governance programs.
**Position Description / Responsibilities**:
There is an opportunity within our BCO team for a dynamic individual, based within our São Paulo office, and reporting to the Head of GM Business Controls for LatAm & Canada.
This is a highly integrated role, leading a team locally, remaining highly networked across the region and globe, while working closely with the Line of Business ("LOB"), Compliance/Risk, and COO/CoS teams to drive consistency and excellence of the LatAm GM Business Controls program. This will include designing and driving key strategic and tactical change projects, across both Fixed Income and Equities, to improve the supervisory environment in the region.
**Profile / Skills**:
- Manage, coach, and develop a high-performing team, act as an escalation point within the country/region, and continue to improve conduct and culture within the business and wider organization;
- Support the Firm's Trade Surveillance Framework in the FLU and 1st Line, including control design and implementation, parameter setting, periodic reviews, venue coverage, data quality, alert dispositioning and investigations;
- Work as a team to maintain global transparency and consistency (with regional customization where appropriate) of roles, processes, and accountabilities, and enhance governance and associated documentation (e.g. Written Supervisory Procedures, desk procedures, etc.);
- Undertake program-wide initiatives to enrich the control framework, including identification/resolution of Audit Issues, and performance of deep-dives to identify control weaknesses or gaps in processes/activities that require remediation;
- Manage and deepen relationships within the LOB and COO/CoS and a wide array of control/support partner groups (including but not limited to Compliance, Legal, Audit, Finance, and Technology);
- Interface with Regulatory agencies (both domestic and international) as required, representing the Firm, and be accountable for ensuring regulatory concerns are appropriately and swiftly addressed;
- Active participation in governance routines and internal/external exams, including preparing and presenting documentation to a diverse and senior audience; and
- Driving operational risk program deliverables on behalf of the LOBs including Risk and Control Self Assessments, Single Process Inventory, key metrics, and operational event reporting.
**Required Experience**:
- 8+ years of industry experience within Global Markets and/or Support Functions;
- Preferred: Experience working in Front/Middle Office and/or Compliance, and an understanding of both Fixed Income and Equity products;
- Preferred: Understanding of Market Misconduct and Unauthorized (Rogue) Trading behaviors across Trading and Sales businesses;
- Ability to work collaboratively across multiple stakeholders and deliver results in a timely manner;
- Self-starter with ability to multitask and manage competing priorities, managing effectively in a dynamic environment;
- Excellent verbal and written communication skills with the ability to articulate complex concepts in a clear and concise manner;
- Exceptional relationship management skills - ability to work confidently with employees of all levels, including senior executives;
- Commitment to provide timely and accurate guidance to the FLU with strong ability to influence when needed;
- Inquisitive mindset and the ability to think creatively to solve problems and anticipate potential questions or issues;
- Excellent judgment in handling sensitive and confidential information; and
- Attention to detail and high standar

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