Crisis Response Management Team Leader

Há 2 dias

Buenos Aires, Brasil Cognizant Tempo inteiro

Join to apply for the Crisis Response Team Leader role at Cognizant .

Overview

As a Crisis Response Management Team Leader, you will support one of our most important clients by gathering real-time information on natural disasters or climatic catastrophes, globally and regionally, and reporting this information to the client. You will be a valued member of the Crisis Response Management team and work collaboratively with our clients and internal teams.

In This Role, You Will
  • Lead a team responsible for delivering information and generating knowledge about global and/or regional climatic or ecological events that affect people's lives in various parts of the world.
  • Obtain information from various sources, news, or tools, organizing and classifying the data for effective communication.
  • Directly contribute to the dissemination of obtained information, enhancing public awareness of global and regional climatic or ecological events.
  • Work based on the standards and processes established by the client.
  • Familiarize yourself with the client's services and policies.

Work model: Remote

This role is remote and open to qualified applicants in Buenos Aires, Argentina. Regardless of working arrangement, we support a healthy work-life balance through our wellbeing programs.

The working arrangements for this role are accurate as of the date of posting and may change based on project and client requirements. We will always be clear about role expectations.

What You Need To Have To Be Considered
  • 1-2 years of experience leading teams.
  • Experience leading customer support teams, managing KPIs, providing feedback, and conducting one-on-ones.
  • Students or graduates in Atmospheric Sciences, Political Science, Journalism, Communication and Media Management, Marketing, and related fields.
  • Advanced oral and written English.
  • Initiative, responsibility, and openness to teamwork.
  • Good communication skills and excellent client interaction.
Nice to Have
  • Knowledge of Meteorology (not mandatory).
  • Experience in gathering and reporting real-time information.
  • Ability to organize and classify data effectively.
  • Familiarity with the client's services and policies.
  • Experience in working with various sources and tools for information gathering.
Benefits
  • A career in one of the largest and fastest growing IT services providers worldwide.
  • Ongoing support and funding with training and development plans.
  • Opportunity to work for leading global companies.
  • Our work environment is diverse, collaborative, and inclusive. We create conditions for everyone to thrive.
  • A highly competitive salary and great benefits, such as OSDE for you and your primary family group, annual bonus, and many other benefits that we will share during the selection process.

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