Strategic Account Manager

Há 5 horas

São Paulo, Brasil monday.com Tempo inteiro

Join to apply for the Strategic Account Manager (SAM) Brazil role at monday.com Description We’re looking for a Strategic Account Manager (SAM) to join our expanding sales team in São Paulo. This is a high‑impact role focused on driving depth and growth within a portfolio of the largest and most strategic accounts in Brazil. About The Role Portfolio Management: Manage a targeted portfolio of approximately 10 major enterprise accounts in Brazil, split equally between active clients and strategic new prospects (new logos). Strategic Growth: Focus intensely on increasing the relationship depth and service penetration within these accounts. Customer Success: Build an amazing product and provide the best possible service to ensure our strategic clients achieve overwhelming success using our platform. Possess a comprehensive understanding of monday.com solution and connect that knowledge directly to customer ROI. Proactively build and identify opportunity signals and generate expansion opportunities (up‑sell, add‑on, cross‑sell, etc.). Be an expert on the monday.com platform, with a deep understanding of our capabilities and value. Consult with customers on their internal processes and challenge leaders to drive change across their organization. Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of monday.com. Partner with others at monday.com to ensure successful account management and surface customer inputs back. Requirements 7+ years of B2B SaaS sales account management experience with large, enterprise‑level accounts (>50‑150K ACV). Own the full sales cycle, from identifying expansion opportunities to building relationships with key stakeholders and negotiating contracts. Prior experience in strategy consulting – an advantage. English fluency required; Spanish fluency is a big plus. Strong customer‑facing and presentation skills with the ability to establish credibility with executives. Superb written and verbal communication skills. Positive attitude, empathy, and high energy. Benefits Opportunity to join a well‑funded, proven company with big ambitions, competitive salary & benefit package, bonus potential, and equity incentive program. Amazing company culture that values transparency and collaboration while having fun. Monthly stipends for food, wellness, and commuter work. Fully dedicated learning and development team. Award‑winning work environment – named a "Best Place to Work" by BuiltIn and "Great Place to Work" certified. Foster diversity, inclusion, and belonging through Employee Resource Groups and other resources. Global work environment with offices worldwide. #J-18808-Ljbffr

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