Cash Collections Intern

3 semanas atrás

São Paulo, São Paulo, Brasil Criteo Tempo inteiro
**Who we are**
At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 2,700 Criteos collaborates to develop an open and inclusive environment. We aim to create a place where people can grow and learn from each other while having a meaningful impact. We work together to achieve our goals, push boundaries, and share successes. All of this supports us in our mission to power the world's marketers with trusted and impactful advertising.
**Cash Collection team**
Designated to Client/Agency lists, the main purpose of the role is maximize cash collections of outstanding invoices. The Cash Collection Specialist must ensure that all his actions are followed up and reported in the database. If any queries or disputes are raised that cannot be dealt with quickly and positively then the Cash Collector will report this information to relevant colleagues and departments for quick resolution or refer to his/her Manager for support.
**Your responsibilities**
As a Cash Collector, you will be in charge of supporting the Cash Collection team in various tasks:
- Maximize cash collections to the targets set for your scope of customer,
- Responsible for assigned accounts
- Keep control of DSO
- Manage aging control in order to ensure Brazil AR will continue to be health and targeting any invoice over 60 days
- Disputes management and resolution in cooperation with your Manager, Sales Administration and Billing Team
- Ensuring that collection activities will be accomplished as proposed on a monthly calendar and will meet deadlines
- Ensuring all customer queries are passed onto the relevant teams with full details to ensure a prompt turnaround
- Support Sales teams and Customers on financial matters
- Any adhoc duties which may arise
- General support for Finance local team
**Requirements**:
- Good level of English & Portuguese
- Proactive in the pursuit of debts
- Target driven and a team player
- Firm but patient approach, ability to listen to the customer to determine the exact cause for non-

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