Field Service Engineer

Field Service Engineer role at FLSmidth in Brazil. You will provide technical expertise, on-site services, and engineering support to customers, ensuring installation, maintenance, inspection, and troubleshooting of FLSmidth equipment to drive customer satisfaction and long-term equipment performance.

You will act as a key technical liaison between customers and our engineering, product, and service teams. Travel across Brazil (and occasionally other South American countries) to diverse mine sites and gain field experience.

• Perform installation supervision, commissioning, troubleshooting, maintenance, and inspections of FLSmidth equipment at customer sites.
• Provide hands-on technical support for mechanical, hydraulic, and pneumatic systems.
• Ensure work is carried out safely and in compliance with FLSmidth and customer safety standards.
• Support root cause analysis (RCA) and provide recommendations to optimize performance.
• Deliver clear and professional service reports, documentation, and feedback to internal teams.
• Train customer personnel on equipment operation, preventive maintenance, and best practices.
• Collaborate with commercial and engineering teams to identify opportunities for service improvement and aftermarket solutions.
• Actively represent FLSmidth in customer interactions, building trust and long-term relationships.
• Maintain tools and equipment in proper working condition and adhere to field safety protocols.
• Travel to various mine sites within Brazil and occasionally to other countries in South America.

• Solid knowledge of mechanical and/or electromechanical equipment such as HPGRs, crushers, sizers, ball/vert mills, thickeners, filters, flotation cells, rotary kilns or related machines.
• Familiarity with hydraulic systems, instrumentation, and process.
• Proficiency in interpreting engineering drawings, manuals, and technical documentation.
• Hands-on experience with diagnostic tools and service software.
• Knowledge of maintenance best practices and troubleshooting methodologies.

• Bachelor's degree in mechanical, industrial, mechatronic engineering or similar.
• Minimum 5 years of relevant experience in field service of the cited equipment.
• Experience working in mine sites or heavy industrial environments.
• Strong communication and customer service orientation.
• Proficiency in Portuguese (required) and intermediate English and/or Spanish (reading/writing/speaking).
• Availability to travel frequently (up to 90%) within Brazil and occasionally internationally.
• Valid driver's license.

• High level of personal responsibility and safety awareness.
• Strong problem-solving and analytical mindset.
• Ability to work independently and as part of a cross-functional team.
• Adaptable to dynamic environments and changing customer needs.
• Clear communicator and capable of delivering technical information to non-technical audiences.

• A role in a purpose-driven company contributing to a more sustainable mining industry.
• Professional development, training, and growth opportunities in a global organization.
• Exposure to cutting-edge technology.
• Competitive compensation, benefits, and supportive work environment.

Be part of something bigger. At FLSmidth, we empower our people to shape the future of resource-efficient industries.

As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an inclusive environment. We encourage candidates from all backgrounds to apply. We kindly ask that you exclude personal information from your application materials.

FLSmidth requires all individuals to have the appropriate work visas; otherwise, we will not be able to process your application.

FLSmidth is the leading provider of engineering, equipment, and service solutions to customers in the mining industry. For more information, visit FLSmidth.com/careers .