Sr. Publisher Partnerships Specialist

4 semanas atrás

São Paulo, São Paulo, Brasil Rakuten Tempo inteiro
Job Description:
SUMMARY:
KEY RESPONSIBILITIES- Responsible for welcome materials (guides, tutorials)- Offering support and guidance across the portfolio.- Supporting the Global Publisher Support, the Network Quality, Client Services and BR Finance teams, working closely with senior leaders.-
- Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our publishers in the market.- Monitoring affiliate queues to ensure timely queue management
MINIMUM REQUIREMENTSTechnical- Good working knowledge of Excel and PowerPoint- Nice to have English fluency
Personal effectiveness- Highly organised- Proactive - continually looking to improve own role and that of your clients- Inquisitive approach to continuously learning on the job- Responsiveness - getting back to clients within 24 hours
Communication- Excellent written and verbal communication- Strong interpersonal skills
Results focus- Detail-orientated- Proof that you can work towards a deadline
Teamwork- Ability to work well as a team and prioritise your workload based on company's goals- Be able to share progress and updates on tasks with Publisher Managers and other internal teams (Publisher Support, Finance, Client Services teams)
Undersanding of business- Basic understanding of the online marketing sector
- Five Principles for Success
- Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
- Always improve, Always Advance - Only be satisfied with complete success - Kaizen
- Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
- Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory
- Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
- Speed Speed Speed - Always be conscious of time - take charge, set clear goals, and engage your team

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